Job opening: Management and Program Assistant
Salary: $54 728 - 71 148 per year
Published at: Feb 07 2024
Employment Type: Full-time
This position is located at the Jesse Brown VA Medical Center VHA Facility and is organizationally aligned under the Nursing Education Service. The primary purpose of this position is to provide administrative support oversight for the education programs and activities across the Medical Center.
Duties
Major Duties Include:
Identifies issues or problems and seeks alternative solutions consistent with applicable regulations.
Performs specialized training duties in the Nursing Education Department including onboarding of students, scholarship assistance, setting up for training, managing training records.
Works independently in resolving conflicts meeting the needs of the facility.
Processes a wide variety of training inquires.
Provides administrative planning, coordination, and oversight for the breadth and depth of Nursing education and Research's complex and diverse programs.
Prepares administrative reports and provides briefings on findings. Analyzes new policy changes and guidance, the impact it will have on the programs, and provides recommendations.
Compiles existing data, analyze data collected, review expense data allocation, maintains database systems and trainings on procedures and systems for all programs and processes.
Coordinates with varied contacts in the pursuit of the establishment and maintaining of programs.
Evaluates the effectiveness of programs through analysis of program results and survey
feedback and then by comparing those results against standards and expectations.
Identifies program weaknesses and/or flaws and develops new local standard operating procedures to enhance results and remedy deficiencies, submitting the new ideas to the supervisor for approval and implementation.
Communicates effectively through both personal and written communications with
patients, Veteran organizations, stakeholders, and other interested groups, demonstrating sensitivity and responsiveness to issues and concerns.
Completes and maintains all training program records for each program, including
pre-test, post-test, evaluations, training content, consent forms, and source documentation.
Develops appropriate processes for updating and maintaining records as needed.
Scheduling conference rooms as needed for meetings, trainings, and facility audits.
Secures, assembles, and summarizes training programs and training records needed by stakeholders.
Preforms other duties as assigned. Management guidelines and provides audits of stored records quarterly for compliance.
Work Schedule: Monday - Friday - 7:30am - 4:00pm
Virtual: This is not a virtual position.
Position Description/PD#: Management and Program Assistant/PD234640
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/19/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below:
Specialized Experience: You must possess at least one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Management and Program Assistant at the GS-7 level. To be creditable, this experience must have been equivalent to at least the GS-06 level in Federal service. Specialized experience related to this position includes demonstrated knowledge and skill working with software programs such as electronic mail, Outlook, Microsoft Word, Excel, VISTA, VATAS, TMS, as well as VA filing system, office operations, references, and manuals; skill in extracting data to prepare reports, sort and summarize data elements, manipulate the data by performing statistical queries that are preprogrammed or as built within Microsoft software; knowledge of rules, regulations, and other guidelines to assist in developing correspondence and reports; ability to interpret and apply procedural requirements to process and effectively keep administrative files and reports, and other administrative related duties.
You will be rated on the following Competencies for this position:
Administration and ManagementCommunications and MediaComputer SkillsManages and Organizes Information
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items like paper or books, transferring materials on/off carts, and pushing carts. No special physical demands are required to perform the work.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address Jesse Brown Department of Veterans Affairs Medical Center
820 South Damen Avenue
Chicago, IL 60612
US
- Name: Joyce Ruffin
- Phone: 414-384-2000 X40575
- Email: [email protected]
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