Primary Care Service is seeking a full-time Health Technician (Telehealth Clinical) (Advanced) for the VA Medical Clinic in Rainbow City Alabama and one for the VA Medical Clinic in Guntersville Alabama.

Duties

The Health Technician (Telehealth Clinical)- Advanced provides high level support, training, and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center, CBOC, VA Outreach Clinic, etc.),with duties that may require travel. This means that the incumbent may be required to float to alternate duty stations for patient care, if needed. Primary responsibilities of the incumbent include: Use of technology to provide clinical care and patient education where distance separates the provider and the patient. Prepare the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment. Advanced Telehealth Health Technician works under the direct supervision of the Primary Care Telehealth Nurse Manager and serves as imager for store and forward programs, tele-presenter for clinical video telehealth encounters, and scheduler for telehealth appointments at clinical care delivery site. Provides and evaluates technical and administrative telehealth operations, supports performance improvement efforts, provides technical support to end-users, schedules simple and complex intra-facility and inter-facility appointments using the Telehealth Management Platform system. Installs/configures/maintains/troubleshoots telehealth technology, and provides a variety of program supports duties. Completing standardized clinical questionnaires and templates within scope of training and applicable guidelines. Ensure patient privacy is protected by complying with all information security and patient privacy regulations. Referring patients to providers for screening for Telehealth. Perform other duties as assigned. Work Schedule: Monday-Friday (Time of day to be discussed with management); Some evenings and/or weekends may be required based on the needs of the service. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: FS438 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR, Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR, Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are: (a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-7 Experience. One year of experience equivalent to the next lower grade (GS-6) level. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs. a) Ability to use independent technical judgment to analyze, evaluate and resolve problems. b) Knowledge of quality control and assurance procedures and principles of performance improvement. c) Ability to function effectively between competing priorities. d) Knowledge of proper maintenance and troubleshooting of telehealth equipment. e) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work. f) Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning. g) Ability to perform successful knowledge transfer regarding the use of telehealth technologies. Preferred Experience: At least one (1) year clinical experience (i.e. LPN, ICT, CNA); At least one (1) year experience in a telehealth modality (i.e. CVT, SFT, or VVC); and at least one (1) year continuous experience in training others (individual and group) as part of official work duties. References: VA Handbook 5005/96 PART II Appendix G50 The full performance level of this vacancy is GS-7. Physical Requirements: The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients .the work requires above average agility and dexterity. The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Birmingham VA Medical Center 700 South 19th Street Birmingham, AL 35233 US
• Name: Kara Wanner
• Email: [email protected]