About the Position: The Agency Program Coordinator (GTCC) provides GTCC customer service for civilian and military personnel assigned and attached to USARCENT and Combined Forces Land Component Command (CFLCC)-Forward. Incumbent uses thorough knowledge of the Government travel card guidance/policies and the web-based travel card program to resolve issues and ensure compliance and technical accuracy.

Duties

Provides customer service to cardholders under the STB hierarchy for USARCENT and CFLCC-Forward personnel, to include personnel registered in the Permanent Change of Station (PCS) Relocation Program. Provides advice, assistance, and pertinent information on all travel matters to travelers. Processes GTCC applications and cancels credit cards for personnel resigning, retiring or personnel ending time of service. Screens GTCC usage and transactions, travel reimbursement and vouchers to ensure compliance with all applicable regulations and policies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent must possess or be able to obtain and maintain a SECRET security clearance.
• Incumbent must complete mandatory annual Government Travel Charge Card (GTCC) training.
• Temporary Duty (TDY) travel of up to 25% may be required. The travel will be in the Continental US (CONUS) and outside (OCONUS) and there may be times where notification will occur less than 24 hours prior to departure.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouse Preference (MSP) for Overseas EmploymentMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the educational and/or specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes experience providing advice and guidance on the implementation of a travel charge card program and travel defense program work methods; formalizing local policies and procedures that relate to travel card, and travel defense methods and conduct internal audits of an agency's travel charge card program. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Oral CommunicationTechnical CompetenceWritten Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address DU-APF-WKBY99-HHBN DO NOT MAIL SHAW AIR FORCE BASE, SC 29152 US
• Name: Army Applicant Help Desk