The incumbent functions within the philosophy, goals, and objectives of Nursing Service as well as the overall patient experience philosophy of Oklahoma City VA Healthcare System and is a key part of maintaining quality throughout the continuum of care. This position will report directly to the Nurse Manager of Recruitment and Healthcare Services but will support every clinic within the Medical Center including all ambulatory clinics and all inpatient wards and Emergency areas.

Duties

Duties will include, but may not be limited to the following: Assist staff with transporting patients who are unable to move throughout the medical center for any reason, including (but not limited to): being wheelchair bound, being in an impatient bed; being unfamiliar with the medical center; and needing ambulatory assistance due to the risk of falls. Provides guidance to other staff members regarding the appropriate level of assistance needed to transfer the patient (independent transfer, two-person assist, etc.) and the appropriate means (e.g., wheelchair, stretcher, or bed) required to transport the patient. Facilitates a timely transport of the patient by getting the patient from his/her room. Escorts discharged patients from the ward to their mode of transportation at a designated hospital entrance/parking lot, transfers patient belongings and home equipment and ensures the patient safely transfers into the vehicle. Ensures that all medical equipment (oxygen cannulas, masks, and oxygen tanks or indwelling/ex-dwelling catheters, etc.) is correctly and safely positioned for transport and operating properly. Responsible for the proper use, storage, cleaning and disposal of Reusable Medical Equipment (RME)/ Reusable Medical Devices (RMD) such as but not limited to wheelchairs, stretchers/litters, and hospital beds. communicate to the supervisor of required work orders for any RMEs that need to be repaired or ordered based on patient workload. Responsible for knowing how to use computer system, telephone, and other communication systems (such as Vocera) to coordinate the timely transportation of patients using the healthcare system tracking methods. Consult Infection Control for clarification of SOPs or guidelines in the clinical areas that address the reprocessing of RME in the clinical areas as needed. Provide good customer service and patient experience while transporting patient and working as a direct representative of the healthcare system by acting as a concierge to all patients, families, vendors, stakeholders, and other visitors. Must be able to evaluate request for information and redirect inquires as necessary and appropriate to ensure a proper response is provided. Adheres to safety and infection control policies Uses Standard Precautions and Personal Protective Equipment (PPE) or other precautions when indicated. Work Schedule: Health Aid may work rotating shifts, including holidays, and are subject to occasional recall to maintain adequate coverage of the Oklahoma City VA Health Care System 24 hours a day, 7 days a week. Mandatory overtime may be required due to run times that may extend beyond normal scheduled work hours. Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Aid (Patient Transports)/PD14368A Relocation/Recruitment Incentives: Not Authorize Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Subject to background/security investigation
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/09/2024. Specialize Experience and Education: Must have at least 6 months of Specialized Experience for this job series as a Health Aide - OR - 2 years above high school with courses related to this occupation. Specialized experience may include, but is not limited to: Safe and timely direct transport of patients in wheelchairs, stretchers, or ambulatory; The transportation of essential and life-support items (such as oxygen tanks) supporting patient care to and from various locations within the Medical Center; Facilitation of patient transport by acting as a dispatcher; General customer service, especially as it pertains to patients, family members, and other visitors who require assistance in finding their way around the medical center; Expert of all location of the hospital as well as transportation and customer service principles. You may qualify based on your experience and/or education as described below: Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school with courses related to the occupation. Or Combination: Applicants may also combine education and experience to qualify at this level. You will be rated on the following Competencies for this position: Applies Technology to TasksAttention to DetailComputer SkillsInfection ControlInterpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is physically demanding, requiring extensive periods of walking, sitting, regular and recurring bending, lifting stooping, stretching, pushing, pulling, reaching, carrying supplies, and similar activities. Other demands include completing or assisting in patient transfers, lifting and/or pushing equipment (e.g. stretchers, wheelchairs, etc). The use of mechanical lifts when necessary and good body mechanics is expected. Work is strenuous at least one third of the time. Incumbent will be caring for patients who may be uncooperative and combative due to physical or emotional illness. He/she must have the ability to function under pressure/stress typically associated with daily duties. Incumbent may be required to work holidays, weekends, or rotating tours intermittently. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Oklahoma City VA Health Care System 921 Northeast 13th Street Oklahoma City, OK 73104 US
• Name: Lorraine Willis
• Phone: 4054565157
• Email: [email protected]