Veteran Transportation Program will operate within the scope of the authority of the Associate Director located at the Orlando VA medical Center (VAMC). The primary purpose of the incumbent's position is to manage the VAMC's Veteran Transportation Program, which includes: Beneficiary Travel/Special Mode Transportation; Veterans Transportation Service and Highly Rural Transportation Grants.

Duties

DUTIES INCLUDE, BUT NO LIMITED TOO : Manage the technical and financial aspects of mileage reimbursement claims. Manage inter-facility transfers of patients and other passengers. Establish and or implement policies, regulatory changes, mandates and action items. Supervises and directs the work of GS-9 frontline supervisors. Coordinate program development for the department. Oversee and monitor the safety of transportation equipment, policies and practices. Manage and oversee the transportation of special needs passengers including; veterans, active duty service members, caregivers, disabled, frail and elderly who may be receiving life dependent treatments such as dialysis, chemotherapy, radiation therapy or other sensitive treatment. Oversee the scheduling of routine, urgent and emergent transportation for individuals. Serve as the focal point for interdepartmental and inter-agency collaborative efforts involving transportation and/or transportation services. Coordinate with state and local transportation networks/services to effectively provide transportation services. Collaborate with community service providers to accommodate patient transportation needs. Interprets and communicates policy to subordinate employees. Formulate and oversee resource allocation duties for the department. Provide Fund Control Point management and oversight. Administer travel reimbursement through mileage and contracted travel. Complete the Needs, Resources and Stakeholders Assessment, in collaboration with services represented. Manage and analyze departmental budgets and ensure departmental operations are in sync with budgetary projections. Manage demand in conjunction with available transportation resources. Develop, analyze, evaluates, advises upon, and improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegation of authority, management controls, information and documentation systems. Review, analyzing data and make recommendations related to services provided. Resolve complex patient transportation issues, including urgent, complex or uncertain transportation needs of patients. Conduct qualitative and quantitative analyses of program effectiveness and operational efficiency. A one year supervisory probation period may be required for this position. Work Schedule: Monday to Friday (8:00am - 4:30pm) Virtual: This is not a virtual position. Position Description/PD#: Supervisory Mobility Transportation Specialist/PD675-06938-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/12/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This occupational series has an Individual Occupational Requirement (IOR) which is a minimum qualification requirement. To be considered for the position, you must ensure that the experience is reflected in your resume and/or if applicable, transcripts must be uploaded to support education requirement or substitution. Education Undergraduate and Graduate Education: Major study -- accounting, business administration, business or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics, or other fields related to the position. or Experience Specialized Experience: Experience that demonstrated a knowledge of the transportation function(s) of the position to be filled. You may qualify based on your experience and/or education s described below: In addition to the IOR, you may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: manage the technical and financial aspects of mileage reimbursement claims. Manage inter-facility transfers of patients and other passengers. Work with transportation contracts to include common carrier, special mode, ambulance, and air ambulance. Oversee and monitor the safety of transportation equipment, policies, and practice. Manage and oversee the transportation of special needs passengers including veterans, active-duty service members, caregivers, disabled, frail and elderly who may be receiving life dependent treatments such as dialysis, chemotherapy, radiation therapy or other sensitive treatment. Manage demand in conjunction with available transportation resources. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills and abilities necessary to do the work. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate-level education beyond a Master's degree. Customer ServiceFinancial ManagementPlanning and EvaluatingProblem SolvingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Travel will be required on a periodic basis. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
• Name: Miguel Viera-Rodriguez
• Phone: 787-641-7582
• Email: [email protected]