One position is at the Mesa Clinic and 2 are located at the Thunderbird Clinic (listed under Phoenix in the location selection) under the Phoenix VA Healthcare System in Nursing Services. The primary purpose of this position is to provide admin information and assistance to the supervisor and staff on the practical and technical aspects of office administration, to include budgeting, data capture, equipment procurement and tracking, other admin and support services.

Duties

Duties include, but may not be limited to the following: Assists with clinic profile setup and modification requests. Uses qualitative and quantitative analysis techniques to formulate recommended clinic profile changes to improve utilization and efficiency of clinics; Performs work involving the collection, compilation, and/or tracking of data and statistical information, as well as preparing and developing reports. This includes participation in developing "lean" processes within the Service; Establish protocols for incoming data, creates internal databases, organizes written and computerized data, and retrieves data. Performs an analysis of the data and generates a variety of reports; Serves as the primary Automated Data Processing Application Coordinator (ADPAC) for the Service; Serves as the primary PIV Sponsor; Responsible for purchasing supplies and services using a government purchase card and for the timely and accurate reconciliation of purchase card orders. Incumbent will also monitor and maintain budget data on supplies and service funds control points; Coordinates meetings, and arranges for space, room configuration, completes minutes, agendas, and other administrative duties. Assists with other administrative functions such as copying and faxing; Performs Talent Management System (TMS) administrative duties within the database which includes assigning staff training and monitoring completion of staff training; Responsible for processing travel and training requests; Provides timekeeper coverage; Performs suspense item tracking; Develops routine plans or schedules using standard references and existing information; Based on defined objectives, determines specific steps, input required, and/or milestones; Assists with action plans relating to performance improvement initiatives and performance measures preparation; Assists with identifying resources needed to complete tasks. Work Schedule: Monday - Friday 7:00 am to 3:30 pm Telework: This is not a virtual position. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD12745A Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/13/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience: You must have One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-5), and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-4) in the Federal service. Specialized experience includes: interpreting and applying policies and procedures; preparing documents and reports in Microsoft Word and Excel; scheduling meetings; taking meeting minutes; and/or coordinating travel for staff. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application. (Transcripts must be submitted at time of application. Conferral of degree(s) must be stated on transcript(s). Unofficial transcript(s) are acceptable). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. Transcripts must be submitted at time of application. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary, however, there may be some walking, standing, bending, reaching, pulling, as well as carrying medical records, office supplies, and filing. Physical requirements of the position include intermittent, light lifting, or carrying of 20 lbs. or less. Work Environment: Work is done primarily in an office setting within the Phoenix VA Medical Center. Incumbent works in close proximity to employees and therefore, may be exposed to communicable diseases. However, the tasks required for the position do not put the employee at serious risk for this type of exposure. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Carl T Hayden Veterans' Administration Medical Center 650 East Indian School Road Phoenix, AZ 85012 US
• Name: Patricia Leonard
• Phone: (775) 771-3188
• Email: [email protected]