This vacancy is for an IT Specialist (CUSTSPT) position in the Department of Commerce located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station. This Job Opportunity Announcement may be used to fill other IT Specialist (CUSTSPT), 2210, 14, FPL GS-14 positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.

Duties

Serve as Tech SME on Windows. Initiates, executes, oversees, evaluates projects and advises Management concerning Windows Operating System, on premise and in Census IT Cloud infrastructure strategy, roadmap, architecture, and engineering. Provides server infrastructure Ops, Maintenance, System Admin, Patch Mgt, Systems Sup. for Windows based systems in multiple environments, integration, collaboration with enterprise virtualization, storage, Linux, and engineering teams. Implements security requirements, monitors security statuses, and maintains compliance of on premise and Cloud solutions with Federal and Census Bureau security policies. Communicates with tech/non-tech customers, translating business and non-functional requirements to actionable tech requirements for designing/engineering tech solutions and critical tech engagement services to Census on prem /Cloud customers.

Requirements

• Applicants must meet all qualification requirements by the closing date of this announcement.
• U.S. Citizen
• Suitable for Federal employment.
• Registered for Selective Service if applicable. (www.sss.gov)
• Time-in-grade/band requirements must be met by closing date.
• A supervisory probationary period may be required.
• This is a NON-BARGAINING unit position.

Qualifications

This Job Opportunity Announcement may be used to fill other IT Specialist (CUSTSPT), 2210, 14, FPL GS-14 positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience. For Information Technology positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the basic requirements above, applicants must also demonstrate specialized experience below: Specialized Experience: For the GS-14, applicant must have one year of experience at a level of difficulty and responsibility equivalent to the GS-13 in the Federal service. This position will serve as Branch Chief for the Windows Management Branch within the Computer Services Division. Experience for this position includes: providing server infrastructure operations and maintenance, system administration, patch management and systems support for all aspects of Windows based systems in physical, virtual and cloud server environments as well as the integration/collaboration with enterprise virtualization, storage, Linux operations, and engineering teams; Leading teams for incident resolution responses, root cause analysis and customer notifications; Establishing basic monitoring, event correlation and evaluating performance of all aspects of infrastructure; Managing system security at the Operating System (OS) level; and evaluating new technologies for solving complex IT problems. There is no education substitute for specialized experience at this grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Contacts

• Address Office of the Chief Information Officer 4600 Silver Hill Road Washington, DC 20233 US
• Name: Michelle Bone
• Email: [email protected]