This Licensed Professional Mental Health Counselor (Program Manager) is located in the Mental Health Service Line and has oversight of administrative and programmatic resources and responsibilities for assigned 10 Community Based Outpatient Clinics (CBOCs) that deliver outpatient mental health services, including Behavioral Health Interdisciplinary Programs and psychiatry services.

Duties

Major duties include, but are not limited to: Duties include directing, administering, and managing day-to-day clinical program operations and all additional aspects of the assigned MH CBOC programs, including coordinating interdisciplinary staffing, work assignments, treatment services; developing comprehensive planning; implementing and evaluating programs, access and clinic utilization, policies and procedures; determining program needs; overseeing workload type, quality and quantity of services provided; setting priorities; and establishing short and long range program goals, initiatives, and direction. Provide administrative supervision to a multidisciplinary team including LMHCs, social workers, psychiatrists, nurse practitioners, physician's assistants, medical support assistants and others as assigned. The Program Coordinator will have broad responsibility of system of delivery of mental health services in an integrated fashion. They will have full responsibility of the professional practice of multidisciplinary team including services conducted by trainees, consultants, and para-professional staff, ensuring that all mental health in the CBOCs meet practice standards. Supervisory responsibilities are complex in scope and constitute a significant component of the medical center. The Program Coordinator will consult with and serve as a resource for other professional staff concerning the need for the development of mental health services. Additional responsibilities may include providing clinical services and treatment coordination. Other responsibilities may also include multidisciplinary consultation and participation in supervising students and interns in training. Incumbent will travel to CBOCs as needed. Administrative and clinical services will be provided directly at a CBOC or by telehealth. Incumbent has administrative supervision controls and responsibilities for the clinical and administrative mental health positions at the CBOCs. This includes completing annual performance evaluations, hiring and training of these positions, initiating corrective action and implementing staff in-service and training. Incumbent ensures Veterans have timely access to outpatient mental health services, tracks and manages incoming referrals and manages access and clinical utilization in all mental health programs in CBOCs. In addition, the incumbent develops partnerships and cooperative and collaborative interdisciplinary working relationship with other medical staff and services, including but not limited to the Whole Health Program and community programs, to ensure holistic services are offered within outpatient mental health clinics. Incumbent identifies professional training needs and participates in continuing education in order to enhance skills and knowledge base. Incumbent maintains a high level of work productivity in order to provide the most effective mental health delivery service possible. Incumbent has working knowledge and experience in use of medical and mental health diagnoses, disabilities and treatment procedures. This includes acute, chronic and traumatic illness/injuries, common medications and their effects and medical terminology. Has extensive knowledge of Veterans' benefits and services related to special programs, service connected compensation and non-service connected pension benefits. The incumbent assists Veterans with linkages to organizations that assist with the VA benefits application process. The incumbent is able to meet the needs of customers while supporting VA missions. Incumbent documents case activity in accordance with Joint Commission, VHA and facility policies. Incumbent documents in patients' medical records in accordance with Social Work Service requirements in order to substantiate activity with the patient. The incumbent conforms to legal and ethical codes of VA, Joint Commission and all appropriate professional Social Work sanctioning organizations. The incumbent protects electronic data from unauthorized release or from loss or alteration. Has working knowledge and skill in the use of word-processing, data management and other computer systems. Work Schedule: 08:00 to 16:30; Monday through Friday Telework: Not Available Virtual: This is not a virtual position. Recruitment/Relocation Incentive: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

All requirements must be met by the closing date of this announcement. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Licensure. Persons hired or reassigned to LPMHC positions in the GS-0101 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. Physical Requirements. See VA Directive and Handbook 5019. English Language Proficiency. LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A,paragraph 3.j. Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13 Experience, Education and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. AND Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs fort he GS-12 grade level, the candidate must demonstrate the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. References: VA HANDBOOK 5005/106, Part II, Appendix G43 Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Education

IMPORTANT: A transcript must be submitted with your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Iowa City VA Health Care System 601 Highway 6 West Iowa City, IA 52246 US
• Name: Jason Arcand
• Phone: 612-629-7118
• Email: [email protected]