This position is a Nursing Service position which provides all administrative assistant level support and clerical support for the Home Based Primary Care (HBPC) and Community Health Nurse (CHN) programs. Both programs fall within Geriatrics & Extended Care Service (GEC) for Home and Community Based programs. HBPC provides Primary Care to Veterans in their homes by VA staff. The CHN program coordinates skilled home care through VA authorized contracted home health agencies.

Duties

Duties include but not limited to: Performing collection, compilation, and/or tracking of data Planning, reviewing, and reporting of data/statistical results Complex day to day administrative operations Comply with patient and service confidentiality Preparing documents Provide administrative and management support Supervise a tracking and monitoring system for patient satisfaction Quality Improvement philosophy Demonstrate highly effective interpersonal skills Work Schedule: Monday thru Friday 07:30am - 4:00pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (Office Automation)/PD546-07945-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/07/2024. Typing Requirement: This position requires a typing requirement of 40 words per minute. Do you meet this requirement? Preferred Experience: Reviews various data sources such as COIN, EPRP, VISN and Infection Surveillance reports; tracks VERA data; organizes computerized data sets using Excel; prepares performance improvement reports; generate workload reports for programs. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-005 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing collection, compilation, and/or tracking of data and statistical information; Exercising independent judgment; Demonstrating highly effective interpersonal skills with individuals and groups; Planning, coordinating, and overseeing office support functions such as data management, administrative supplies and equipment; Tracking workload data, and performance measure reports; Maintaining correspondence required for the operation; Budgeting; Utilizing Microsoft Suite; Scheduling meetings, conferences, and maintaining calendars. CommunicationComputer SkillsCustomer ServiceManages and Organizes InformationTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Transcripts not required.

Contacts

• Address Bruce W Carter Department of Veterans Affairs Medical Center 1201 Northwest 16th Street Miami, FL 33125 US
• Name: Anthony Guehlstorf
• Phone: 727-398-6661
• Email: [email protected]