The primary purpose of this position is to provide secretarial services for the Safety Management Chief and their subordinate staff. The Office of Safety Management is directly responsible for major medical center services and in support of affiliated medical schools, onsite nursing homes and VA Outpatient Clinics.

Duties

Receives, schedules, refers, and contacts members of the staff; agency, and persons outside the agency ranging from other government agencies to the general public. Responds to administrative problems brought to the supervisor's attention by members of the staff or management officials outside the organization or outside the agency. Notifies the appropriate subordinate management officials of the need for information or recommendation, and either prepares the response or follow up to ensure a timely response by others. Processes, incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Perform the following types of duties: edits letters, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines and develops standard or form letters and replies to inquiries. Screens all publications, directives, and periodicals, and brings those of significance to the supervisor's attention. Serves as ITAC for Office of Safety Management, and as such provides support to VISTA and Windows software, primary support specialized software, and first line equipment support and troubleshooting. Provides training to users in the use of all common options in VISTA, Microsoft Windows, as well as all service-specific applications software packages (including Computerized Patient Record System (CPRS) required to perform their duties. Provides equipment, training, and IT assessment needs support, serves as liaison with Clinical Information Management for additional services. Serve as Fund Control Coordinator maintaining accurate, up-to-date records for all Safety Management funds accounts. Serve as the Purchase Card Holder for Safety Management. Provides general office supply and equipment support services such as obtaining standard office supplies and services, procuring, or justifying the full range of office services, or answering questions concerning policies and procedures related to support/office services. Work Schedule: Monday-Friday 7:30-4;00pm, subject to change based on the needs of the facility. Position Description/PD#: Secretary (OA)/PD057360 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/07/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience using administrative concepts, principles and practices. Skilled in adapting policies and procedures. Establishing new procedures to meet new situations Skilled in recognizing how and when certain policies, procedures, or guidelines would be confusing to others. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four years of successfully completed education above the high school level (transcripts required) OR, Combination: Applicants may also combine education and experience to qualify at this level. Combination of specialized experience as described above and education in excess of the first 60 semester hours (i.e., beyond the second year) You will be rated on the following Competencies for this position: Administration and ManagementClericalComputer SkillsCustomer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do this work. However, there may be walking, standing, bending, and carrying of light items like papers and books. No special physical demands are required to perform this work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address New Orleans VA Medical Center 2400 Canal Street New Orleans, LA 70119 US
• Name: Kathy Carroll
• Phone: 813-503-7921
• Email: [email protected]