Job opening: Information Technology Specialist
Salary: $52 214 - 83 027 per year
Published at: Jan 24 2024
Employment Type: Full-time
The United States Attorney's Office for the Southern District of Florida's (USAO-SDFL) mission is to enforce and defend the laws of the United States of America through the prosecution of criminal cases brought by the Federal government; the prosecution and defense of civil cases in which the United States is a party; and the collection of debts owed to the Federal government that are administratively uncollectible.
Duties
If selected for this position, you will join a well-respected team that is responsible for providing Information Technology Specialist support in the U.S. Attorney's Office, Southern District of Florida, located in Fort Lauderdale, Florida and Miami, Florida, focusing in the areas of customer support, I.T. systems/network administration, information systems security, and litigation support services.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Typical work assignments will include:
Requirements
- You must be a United States Citizen or National to apply for this position.
- Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
- All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
- You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
- A probationary period may be required.
- A pre-employment drug test will be required.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
- Must provide resume and supporting documents (See required documents).
- You must meet all qualifications requirements by the closing date of the announcement.
- As needed, additional positions may be filled using this announcement.
Qualifications
Applicants must demonstrate that they meet the Individual Occupational requirements as noted below. To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience for the respective grade level(s) in which you are applying:
Individual Occupational requirements
You must have have information technology related experience demonstrating each of the four required competencies:
1) Attention to Detail - Follow technical documentation methods and procedures.
2) Customer Service - Works with clients and customers to troubleshoot IT related issues.
3) Oral Communication - Expresses technical information to nontechnical individuals or groups effectively. AND
4) Problem Solving - Assisting to identify IT related problems.(This experience must be displayed on your resume/supporting documents.)
AND
To qualify at the GS-07 level, you must possess:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service performing (obtained in either the public or private sectors) the duties listed below:
Providing routine support for computer information systems; and
Troubleshooting routine and/or recurring hardware and software problems.
OR Possess one full year of graduate education in a closely related field (e.g., computer science, information systems management, technology management), or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
OR (Superior Academic Achievement) - A bachelor's degree in computer science, engineering, information systems management, mathematics, operations research, statistics, or technology management, or a degree that provided 24 semester hours in one or more of the fields above and required the development or adaptation of applications, systems or networks, and meet at least one of the following criteria: class standing in the upper third of the graduating class; an overall GPA of 3.0 OR at least a 3.0 based on courses completed during the final two years of my curriculum; a GPA of at least 3.5 based on the average of required courses completed in my major field OR based on the average of required courses completed during the final two years of my curriculum; or election to membership on a national scholastic honor society.
To qualify at the GS-09 level, you must possess:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service performing (3) of the (4) (obtained in either the public or private sectors) duties listed below:
Providing customer support for computer information systems;
Troubleshooting recurring hardware and software problems;
Using computer software applications to provide reports or presentations; and
Providing user training on hardware, software and/or internet applications support to staff.
OR Possess a master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).For more information on the qualifications for this position, click here.
NOTE(s):
Experience: Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see
www.ed.gov.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.In addition, when reviewing applicant's transcripts, assumptions will not be made. Applicants MUST state which coursework is relevant.
Contacts
- Address Southern District of Florida
99 N.E. 4th Street
Miami, FL 33132
US
- Name: MID-ATLANTIC SERVICE BRANCH
- Email: [email protected]