Job opening: Customer Service Leader - Auto Skills center
Salary: $17 - 20 per hour
Published at: Jan 19 2024
Employment Type: Full-time
This position is assigned to the Non-Appropriated Fund (NAF) Community Programs (N922) Branch; Morale, Welfare, and Recreation (MWR) Recreational Fleet and Family Readiness Support Services (N94); Commander, Navy Region Hawaii, at Joint Base Pearl Harbor Hickam (JBPHH), Honolulu, HI. The purpose of this position is to provide customer service to patrons as well as to perform a variety of duties in support of the MWR community recreation program; located at Auto Skills Center.
Duties
Duties include, but are not limited to:
Assists supervisor by leading and directing subordinates, answering questions, passing on instructions, resolving
problems which arise, training new employees, and ensuring the smooth flow of operations.
Performs a full range of services such as assisting customers, taking special orders, providing layaway services,
following up on delinquent payments, making refunds and adjustments, resolving routine complaints, and any other
customer service related duties or transactions.
Maintains a complete and systematic set of records relating to customer service transactions. Checks to ensure the
periodic procurement of supplies and equipment required for an efficient operation.
Performs other related duties as assigned.
Requirements
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:
One to two years experience in retail sales. Ability to lead employees in performance of their duties. Knowledge of
basic accounting and cash handling. Ability to operate a cash register. Ability to lift and carry objects weighing up to
30 pounds.
Education
This position does not have a positive education requirement.
Contacts
- Address Joint Base Pearl Harbor Hickam
620 Main Street
Honolulu, HI 96818
US
- Name: Navy Region Hawaii NAF HRO
- Phone: (808) 422-3784
- Email: [email protected]
Map
