The Cincinnati, OH VA Medical Center is currently recruiting for a Program Support Assistant (Credentialing Specialist). This position is assigned to the Credentialing and Privileging (C&P) Office, which is under the Chief of Staff Service and is responsible for providing administrative and technical direction and support to the credentialing operations. The Credentialing Specialist is aligned to and supervised by the C&P Manager.

Duties

The Credentialing and Privileging Program Office supports all divisions of the VAMC to include support of the credentialing and privileging specialist and the Medical Staff membership, which is comprised of physicians, dentists, optometrists, psychologists, audiologists, and physician extenders including full-time, part-time, temporary, intermittent, contract, without compensation (WOC), fee basis and telehealth. Support includes Non-Licensed Independent Practitioners (Non-LIPs), such as Registered Nurses, Licensed Practical Nurses, Respiratory Therapists, Physical Therapists, etc. The functions of the Credentialing and Privileging Program Office are critical to accreditation and for assuring safe patient care provided by the VAMC. The Program Support Assistant (Credentialing Specialist) serves as subject matter expert (SME) in the field of credentialing using significant judgement to inform leadership and appropriate administrative staff of program changes, new regulatory requirements, policies and procedures or issues and concerns pertaining to the credentialing program.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-6, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collecting, analyzing and validating data; preparing correspondence and reports; purchase card training/experience; knowledge of medical specialties; ability to communicate to leadership and appropriate administrative staff of credentialing program changes, new regulatory requirements, policies and procedures or issues and concerns pertaining to the credentialing program; managing provider applications; managing and reviewing database reports detecting problem areas requiring further investigation; researching reference materials, regulations, and standards to identify appropriate action necessary to correct the problem; training/experience with primary source verification; assure data entry is complete and accurate, understanding of Joint Commission; knowledge of medical specialties. proficient computer skills and utilizing automated software (such as Microsoft Word, Excel, etc.);ability to multi-task with good time management skills; excellent customer service skills. Note: Must be demonstrated in your resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, such as that involved with walking, stair climbing, and carrying of light office items. The work is performed in an office setting which require normal safety precautions typical for offices and meeting rooms. The work area is adequately lighted, heated, and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Cincinnati VA Medical Center 3200 Vine Street Cincinnati, OH 45220 US
• Name: Amanda Flores
• Email: [email protected]