This position is located in the Ambulatory Service of the VA Medical Center in Asheville, NC. The Health Technician performs a range of clerical, technical, administrative, patient care, and general clinic support functions.

Duties

Major duties and responsibilities will include: Assisting other medical personnel in the diagnosis or treatment of patient illnesses or medical conditions; Scheduling appointments; Answering and directing phone calls and assisting visitors to the office; Maintaining files and documenting patient records; Using a computer to perform support duties; Setting up patient examination rooms; Taking and recording vital signs; Interviewing patients to obtain medical/personal history; Adhering to infection control procedures; Assisting with minor medical procedures (changing dressings, applying bandages and splits, etc.); Instructing patients on home care procedures; Observing patients for changes in condition; De-escalating disruptive patients; Performing blood glucose testing; Collecting and labeling specimens; Performing EKGs; Providing training to new personnel. Performing related duties as required. Work Schedule: Monday-Friday, 7:30am-4:00pm Virtual: This is not a virtual position. Position Description/PD#: Health Technician (PACT Medical Assistant)/PD043290 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/29/2024. You may qualify based on your experience and/or education as described below: Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. MINIMUM QUALIFICATIONS GS-06: One year of specialized experience equivalent to at least the GS-05 grade level in Federal service that has required application of the knowledge, methods, and techniques of this position. Examples of qualifying specialized experience include: performing both clerical and clinical duties in a medical/healthcare environment; answering and directing phone calls; scheduling appointments; documenting medical records; taking and recording vital signs; and collecting and labeling specimens. This experience must be detailed in your resume to receive credit. ~OR~ Half a year of graduate education (usually 9 semester hours) that is directly related to the work of this position. One full year of graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Transcripts required. ~OR~ An equivalent combination of specialized experience and graduate education as described that demonstrates your ability to perform the duties of this position. Transcripts required, and experience must be detailed in your resume to receive credit. Preferred Qualification: Certification as Medical Assistant. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Clerical - Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. Patient Care - Knowledge of direct patient care techniques, including activities of daily living (ADLs), ambulating patients, infection control, and emergency response; uses appropriate safety precautions. Clinical Data Collection/Documentation - Gathers/documents essential and accurate information about patients such as medical history, vital signs, chief complaints, allergies, pertinent health problems, current medications. Diagnostic Medical Testing - Uses proper clinical procedures to perform medical tests (electrocardiography, pulmonary function testing, urinalysis, hematology, chemistry, immunology, microbiology, etc.); measures and records vital statistics or other health information; adheres to quality and infection control protocols. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires standing, walking, bending, lifting, and carrying. The work may require heavy lifting of equipment or positioning of patients. The work environment involves risks typically associated with those of a health care environment. Work involves regular and recurring exposure to moderate risks or discomforts that requires special safety precautions, including potentially infectious material. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Charles George VA Medical Center 1100 Tunnel Road Asheville, NC 28805 US
• Name: Colleen Clark
• Phone: (919) 354-9262
• Email: [email protected]