The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership to advance DOL's mission. More information on the OCIO is available on our website and LinkedIn accounts. This position is outside the bargaining unit.

Duties

The U.S. Department of Labor (DOL) promotes the welfare of the wage earners, job seekers and retirees of the United States. The Office of the Assistant Secretary for Administration and Management (OASAM) provides the infrastructure and support that enables DOL to perform its mission. The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information DOL's key technology solutions and leadership. The Branch of IT Strategic Planning functions at the Departmental level and assists the CIO with setting IT strategy and investment priorities, providing stewardship of IT resources and overseeing the efficient and effective management of the Department's entire IT portfolio. This position leads a staff in developing and monitoring an overall IT strategic plan for the department. Reports to and serves as the key advisor to the division director on short and long-range goals for the branch. Continuously benchmarks operations to assess efficiency and effectiveness of the services provided by the branch. Sets goals and quality standards, oversees staff work and reviews deliverables. Assists the CIO with setting IT strategy and investment priorities, along with strategic direction of the automation/communications structure and primary management emphasis on timely, continuous, and quality IT solutions and services. Ensures IT investments are in alignment with and a strategic enabler to agencies' respective business missions. Provides a logical structure for classifying and organizing descriptive representations within DOL that are significant to the management of DOL and the development of DOL's systems. Provides a structured methodology for translating business strategy into technology decisions by aligning a project's goals with DOL's mission. Develops and maintains a long-term IT Strategic Plan for the Department that establishes an enterprise-wide approach to efficient and effective IT services and solutions delivery. Facilitates and coordinates DOL IT strategic planning activities with agencies, offices and bureaus to create a single unified vision that responds to the organization's mission needs. Responsible for cost estimating, planning, programming, budgeting, overseeing and executing change, and in aligning automation/communications support and resourcing efforts connected with DOL's mission. Performs other duties as assigned.

Requirements

• Must be at least 16 years old.
• Must be a U.S. Citizen.
• Candidate required to obtain the necessary security/investigation level.
• Requires a probationary period if the requirement has not been met.
• Subject to financial disclosure requirements.
• Requires a supervisory probationary period if the requirement has not been met.

Qualifications

You must meet the Basic Requirements listed in the Education Requirements section and the Specialized Experience to qualify for Supervisory IT Specialist, as described below. For GS-15: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-14 in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Qualifying specialized experience for GS-15 includes: Managing multiple teams or functions and coordinating efforts to drive to enterprise goals, coordination of program level teams, or coordination of a Board structure. Developing a collaborative IT strategy (preferably at the enterprise level) including capital planning for and management of an array of IT Investments as reported to OMB; and has developed or managed performance level reporting. Supporting the performance management of IT operations and initiatives. Managing customer related information technology (IT) activities; facilitating and translating business needs into business requirements; monitoring client risks and issues; providing advisory services to clients on the service catalog, solutions, and emerging technologies; and acting as a liaison with stakeholders at all levels to ensure IT needs are met. In addition to the above, applicants must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of the Assistant Secretary for Administration and Management 200 Constitution Avenue NW Washington, DC 20210 US
• Name: Kristen Klann
• Phone: 312-353-7262
• Email: [email protected]