The Clinical Administrative Specialist is assigned to the office of the Deputy Chief of Staff at the Topeka campus of the VA Eastern Kansas Health Care System, a Level 2 facility providing primary and secondary medical, surgical and diagnostic care to Veterans in Kansas and Missouri. Incumbent is responsible for the coordination, management and integration of operational and administrative functions of the clinical services that fall under the scope of the Deputy Chief of Staff.

Duties

Eastern Kansas Healthcare System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Duties: Establish and maintain cline profile Daily review of clinic management reports Resolves patient complaints Schedules providers for clinic coverage Analyze and synthesize available data into a usable format, sharing information as appropriate, with senior management, providers and other medical center staff Collect data from various data warehouses in support of daily operational needs Work Schedule: Monday-Friday 0730-1600 or 0800-1630 Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Clinical Admin Spec/91702359 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: For the GS-07 level: you must have one year of specialized experience equivalent to at least the next lower grade, GS-05, in the normal line of progression for the occupation in the organization. General experience required for this position includes as analyze problems to identify significant factors, gather pertinent data, and recognize solutions. Plan and organize work. The specialized experience is experience required includes communicate effectively orally and in writing. Comprehensive knowledge of all programs within the Office of the Deputy Chief of Staff (Med/Surg and Diagnostics) as they relate to facility operations, the VA, and broad healthcare trends. b. Incumbent must have thorough knowledge of clinic resources to include staffing, budgeting, planning and data analysis/collection. c. Comprehensive knowledge of administrative concepts, principles, and practices to organize, coordinate, and manage multiple projects independently. d. Knowledge and skill to coordinate work of clinical services and sections under the Office of the Deputy Chief of Staff (Med/Surg and Diagnostics). e. Knowledge of VistA software packages, VetLink and other related software used in support of office operations and strategic planning. f. Knowledge of VA policies, procedures, rules, and regulations as they apply to the area of responsibility noted above. g. Knowledge of regulations and elements of performance defined by external regulatory and accrediting bodies (such as Joint Commission, College of American Pathologists, American College of Radiology, etc.) h. Knowledge of communication and interpersonal relations, including the ability to appropriately and courteously relate to internal and external customers. i. Knowledge of Human Resources regulations related to recruitment, performance management, awards, worker's compensation, and leave programs. OR You must possess the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions. Plan and organize work. AND 1 full year of graduate level education. OR superior academic achievement. If you wish to be considered for this education substitution for this grade level, you must upload a copy of your transcripts with the confer date and degree awarded. For the GS-09 level: you must have one year of specialized experience equivalent to at least the next lower grade, GS-07, in the normal line of progression for the occupation in the organization. General experience required for this position includes as analyze problems to identify significant factors, gather pertinent data, and recognize solutions. Plan and organize work. The specialized experience is experience required includes communicate effectively orally and in writing. Comprehensive knowledge of all programs within the Office of the Deputy Chief of Staff (Med/Surg and Diagnostics) as they relate to facility operations, the VA, and broad healthcare trends. b. Incumbent must have thorough knowledge of clinic resources to include staffing, budgeting, planning and data analysis/collection. c. Comprehensive knowledge of administrative concepts, principles, and practices to organize, coordinate, and manage multiple projects independently. d. Knowledge and skill to coordinate work of clinical services and sections under the Office of the Deputy Chief of Staff (Med/Surg and Diagnostics). e. Knowledge of VistA software packages, VetLink and other related software used in support of office operations and strategic planning. f. Knowledge of VA policies, procedures, rules, and regulations as they apply to the area of responsibility noted above. g. Knowledge of regulations and elements of performance defined by external regulatory and accrediting bodies (such as Joint Commission, College of American Pathologists, American College of Radiology, etc.) h. Knowledge of communication and interpersonal relations, including the ability to appropriately and courteously relate to internal and external customers. i. Knowledge of Human Resources regulations related to recruitment, performance management, awards, worker's compensation, and leave programs. OR You must possess the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions. Plan and organize work. AND master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related. If you wish to be considered for this education substitution for this grade level you must upload a copy of your transcripts with the confer date and degree awarded. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

If you wish to be considered from the education substitutions listed in the qualification section of this announcement for either grade level you must upload a copy of your transcripts with the confer date and degree awarded.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

OR

Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Contacts

• Address VA Eastern Kansas Health Care System 2200 SW Gage Blvd Topeka, KS 66622 US
• Name: Robin Gooden
• Phone: 4043216111 X125515
• Email: [email protected]