The primary purpose of this position is to provide guide services to visitors. The work involves giving talks, interpreting natural and historic features, answering questions, guiding tours, and providing miscellaneous services to visitors.

Duties

Provides pre-established talks normally following prescribed outline and requiring application of broad subject-matter knowledge. Answers a variety of visitor questions. Guides very large groups in situations where the physical limitations of the area or facility being explained make it difficult. When stationed at a point of visitor concentration the guide must conduct visitors through the building/site, telling the story of the events which took place here and how these events related to the particular historic situation. Provides a wide range of services to visitors, including assistance with lost articles and first aid; and provides information about weather conditions, park facilities and prices. The guide is responsible for providing current, accurate information concerning the NPS and other surrounding areas of interest. Major duties for the position include: Guide visitors on established tours. Deliver limited and repetitive pre-established talks including instructions to films, map talks, and static exhibit interpretation. Present prepared informational talks, guided tours, briefings, and/or demonstrations to various audiences to inform or educate. Work in a visitor center or information kiosk in visitor-oriented operation. Stock an information desk and displays with brochures, etc., for visitor handouts and keep information desk orderly. Perform opening and closing procedures for an information center or place of business according to established procedures. Provide public orientation of surrounding areas of interest and local events. Assist the public in planning visits to and recommending activities in the area. Provide visitors information related to the cultural, historical, and/or natural resources of interest of the park, area, facility, etc. Area information: Steamtown National Historic Site encompasses 62 acres in downtown Scranton, PA, and includes active locomotive and restoration shops, a museum complex, a fully operational roundhouse and turntable, and a large assemblage of rolling stock used for both static display and interpretive ride experiences. Scranton is the largest city in northeastern Pennsylvania, with over 76,000 residents. The city is home to five colleges as well as numerous historic and cultural institutions, sports and entertainment venues, and health care facilities. The area experiences four distinct seasons, with temperatures ranging up to the 90s in the summer, and down to the 20s in the winter, with an average of 45 inches of snowfall each year.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-01/29/2024-unless otherwise stated in this vacancy announcement. PLEASE NOTE: You must submit a copy of your transcripts, or a complete list of college courses taken that identifies each course, college or university, semester or quarter hour earned, grade received, and date completed. If you fail to submit, your application will not be considered, and you will be rated ineligible. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: I possess at least one full year of specialized experience comparable in scope and responsibility to the GS-4 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. This experience includes activities such as park guide or tour leader, naturalist, environmental educator or teacher or similar work. You must include hours per week worked. OR EDUCATION: Have at least four years above high school leading to a bachelor's degree with courses related to the occupation, such as American history, science and/or public speaking. OR COMBINATION: A combination of education and experience as described above. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Steamtown National Historic Site 150 S Washington Ave Scranton, PA 18503-2018 US
• Name: William Jones
• Phone: 4045075774
• Email: [email protected]