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Job opening: Supervisory Dispatcher (Public Safety)

Salary: $59 966 - 77 955 per year
Relocation: YES
City: Asheville
Published at: Jan 16 2024
Employment Type: Full-time
This position is located in Blue Ridge Parkway, in the Visitor and Resource Protection Division. Open to the first 100 applicants or until 01/31/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

Position is located in the Law Enforcement, Security, and Emergency Services Division of the Blue Ridge Parkway. The Communications Center provides primary telecommunications and logistical support for the day-to-day and emergency operations, law enforcement information gathering and dissemination, wildfire response and maintenance operations; is the 9-1-1 public emergency answering point for the Blue Ridge Parkway; and serves as a primary contact for other federal and state agencies. The Center provides full services up to 24 hours per day, seven days per week, and 365 days per year. The incumbent manages the Communications Center and will directly supervise (5) Public Safety Dispatchers while providing oversight for the day-to-day operation of the center. He/She will ensure that the certifications of the various information and records systems are maintained within compliance of federal law and policy requirements and that all operational requirements are being met.

Requirements

Qualifications

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected the display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. All qualifications must be met by the closing date of this announcement-01/31/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-09 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-8 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped you with the particular knowledge, skills and abilities needed to successfully perform the duties of this position. This experience must be equivalent to at least the GS-08 level or higher in the federal service. Specialized experience includes at least two of the following (a) Serving as a certified operator of the National Criminal Information Network (NCIC) system (b) Emergency Medical Dispatcher (EMD) or (c) Utilizing a computer aided dispatch (CAD) system; AND have served as a Public Safety Dispatcher; performing any of the following: Receiving and prioritizing both emergency and non-emergency calls for Police, Fire and EMS incidents. Coordinating the appropriate response to incidents; Querying and relaying wants, warrants, driver and vehicle information for law enforcement contacts and investigations. Applicant MUST attach a valid non-expired NCIC certification from their respected state of issue or a non-expired EMD certification. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

  • Address Blue Ridge Parkway 199 Hemphill Knob Road Asheville, NC 28803 US
  • Name: Jennifer Lopez
  • Phone: (000) 000-0000
  • Email: [email protected]

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