This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications (OC), Strategic Marketing Group (SMG). As a Social Science Research Analyst, GS-0101-12, you will serve as an analyst/team member who will help oversee, plan, implement, and evaluate market research using social marketing and communication techniques for the Strategic Marketing Group.

Duties

Develops, coordinates, manages, and conducts research to identify and understand the needs and preferences of CMS’ target populations. Interprets qualitative and quantitative data and findings, including tabulations and graphs; identifies critical factors such as data limitations, biases, sampling errors, and inconsistencies. Interprets research findings to help improve and target outreach, education, materials, websites, and interventions. Conducts analyses of survey data, including analyses of case mix adjustment of survey estimates of satisfaction with plan and provider performance. Prepares presentations and reports for presenting findings to Agency staff and external groups on social marketing and communication topics.

Requirements

• You must be a U.S. Citizen or National to apply for this position.
• You will be subject to a background and suitability investigation.
• Time-in-Grade restrictions apply.

Qualifications

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. In order to qualify for the GS-12, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-11 grade level in the Federal government, obtained in either the private or public sector, to include: (1) Conducting qualitative or quantitative market research projects to assess and improve health communication materials, strategies, or initiatives; (2) Applying market research and social marketing techniques to identify ways to improve outreach, education or services to consumers; AND (3) Preparing presentations and reports for presenting findings to internal or external stakeholders on social marketing and communication topics to improve programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education Requirement: In addition to meeting the qualification requirements, all candidates must have the following educational requirements:

Degree: behavioral or social science; or related disciplines appropriate to the position.
OR;
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR;
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

TRANSCRIPTS are required to verify satisfactory completion of the educational requirement listed above. Please see "Required Documents" section below for what documentation is required at the time of application.

Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12273100

Contacts

• Address Office of Communications 7500 Security Blvd Woodlawn, MD 21244 US
• Name: CMS HR Inquiries
• Email: [email protected]