About the Position: This position is for the front desk of the Orthopedics Clinic, M-F 0730-1600 This is a Direct Hire Solicitation. DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) in DoD.

Duties

Receives telephone calls and visitors to the assigned Clinic or Department ascertains the nature of call or visit obtains identifying information and determines the nature and urgency of the patients request. Applies clinic guidelines concerning release of patient information. Refers patient to appropriate staff member. Verifies patient’s eligibility for treatment (DEERS check, hospital card, etc.). Uses Medical Healthcare System (MHS) Genesis, and other healthcare computer systems in performance of duties. Schedules and coordinates appointments for patients with assigned clinics, ensures all treatment requested by the physician has been scheduled and reschedules appointments when necessary. Coordinates the scheduling in order to avoid conflicts in different clinic schedules. Ensures appointments are timely and in accordance with physician requests.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• This position requires Basic Life Support training certification from, or in accordance with, the American Heart Association and American Red Cross.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.
• This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. General Experience: I have one year of general experience. General experience in clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as performing any of the following, assisting customers, utilizing a computer, scheduling appointments and maintaining files electronically or hard copy. OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83EA DHA FLORIDA PANHANDLE MKT DO NOT USE Various Locations, FL 00000 US
• Name: Army Applicant Help Desk