***This is a Pathways Student Trainee (Claims Representative) open continuous vacancy announcement.*** As a Pathways Intern, you will serve as a Student Trainee (Claims Representative) in one of the Field Service's District Offices for the U.S. Railroad Retirement Board. Students will be employed throughout the academic year and can work full-time in the summer. This is NOT a summer only position. You must be able to commute to the District Office.

Duties

***This is an open continuous vacancy announcement for multiple locations/positions and can be taken down at any time*** This position is not a remote position (part-time work from home) and the incumbent must physically report to the office for work. This position is part of the Railroad Retirement Board's Pathways Internship Program, which is designed for current students and individuals accepted for enrollment in a qualifying educational program in an accredited institution, on a full or half-time basis. As a paid intern, you will be given the opportunity to gain the knowledge, skills and abilities needed to pursue a successful career with the RRB and to explore numerous possibilities for growth, learning and valuable work experience. Pathways Internship positions provide for development and training. Assignments become more responsible as incumbent increases knowledge and skills through work experience and academic training. As a Pathways Student Trainee (Claims Representative), you will: Learn the scope and foundation of claims representative principles and practices and assist the District Office in completing day-to-day operations. Research issues to provide general claims representative services. Complete on-the-job and formal training as identified by the Network or District Manager and included in your individual development plan. Assignments will consist of learning the scope and foundation of the Railroad Retirement Board's Field Service operations. The incumbent will use problem solving skills to investigate solutions that will assist members of the public. Interns may be non-competitively converted to a career-conditional or term appointment within 120 days following successful completion of all of their educational and work experience requirements to a career ladder position with a full performance level of GS-11. Conversion is not mandatory or guaranteed. Field Service will be filling multiple vacancies from this announcement. The number of positions/locations filled will depend upon the needs of the bureau and budget restrictions at the time of selection.

Requirements

• Must be a U.S. Citizen
• Males born after 12/31/59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• Selectees are in a trial period throughout the entire Pathways Internship appointment.
• Complete the online assessment
• All selectees must sign a Pathways Participant Agreement.

Qualifications

IMPORTANT INFORMATION CONCERNING THIS OPEN CONTINUOUS VACANCY ANNOUNCEMENT: This is an open continuous vacancy announcement that will be used to fill vacancies as they occur. To receive consideration for vacancies, applicants must submit a complete application prior to the established cut-off date(s). The initial cut-off date will take place on February 12, 2024 to begin the initial applicant consideration. Applications received after the initial cut-off date will be considered upon receipt of the next cut-off date. The established cut-off dates are as follows: March 12, 2024 April 12, 2024 May 12, 2024 June 12, 2024 July 12, 2024 August 12, 2024 August 31, 2024 NOTE: The period of eligibility for applications is through each cut-off date. The agency will issue a list of eligible applicants at each cut-off date to hiring officials within the period of eligibility. To be considered for each cut-off, a new application must be submitted. Applicants who submit a complete application by 11:59 PM Eastern Standard Time (EST) on the cut-off dates, will be reviewed and referred if found eligible and qualified for the position. Those who apply after the cut-off date will be considered for referral only if additional vacancies occur in the location(s) selected by the applicant. Interns must meet the following eligibility requirements: Be accepted for enrollment or enrolled and seeking a degree or certificate in a qualifying educational institution on a half- to full-time basis (as determined by the educational institution); Applicants MUST submit a transcript or proof of enrollment with the online application (see Required Documents for additional details). Meet the definition of a student throughout the duration of their appointments; Meet agency-specific requirements as specified in the agency's Participant Agreement with the Intern; Meet the qualification standards (e.g., series and grade) for their Internship positions; and Meet grade qualifications prior to the start date If selected, you: Must sign a Pathways Internship Program Participant Agreement; May be employed throughout the academic year; Must maintain status as a current student; Must maintain good academic standing, at least a 2.5 cumulative GPA on a 4.0 grading scale; Must furnish course registration information at the start of each school term; and Must provide verification of academic status (transcript) at the end of each academic term. Minimum Qualifications: For Grade GS-03: Completion of 1 full academic year of post-high school study For Grade GS-04: Completion of 2 full academic years of post-high school study or an associate's degree Only experience and education obtained by the closing date of this announcement will be considered. This job announcement may be used to fill one or more vacancies. Location will be determined once selections are made. The RRB Internship Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to students who are currently enrolled or accepted for enrollment . Successful applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government. Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career-conditional or term appointment. All conversion requirements will be identified in the Participant Agreement. Program requirements include but are not limited to: Completion of at least 640 hours of work experience acquired through the Program while enrolled as a half- or full-time degree- or certificate-seeking student Completion of a course of academic study, within the previous 120-day period, at a qualifying educational institution conferring a diploma, certificate or degree Demonstration of successful job performance Meet the qualification standards for the position to which the Intern may be converted Conversion to the competitive service is not implied nor guaranteed. WHERE CAN I FIND OUT MORE ABOUT THE PATHWAYS PROGRAM? For additional information regarding the Pathways Program, please refer to the following website: Students & Recent Graduates This is a non-bargaining unit position.

Education

FOREIGN EDUCATION:
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, click here.

Contacts

• Address Railroad Retirement Board 844 N Rush St Chicago, IL 60611 US
• Name: RRB Human Resources
• Phone: (312) 751-4580
• Email: [email protected]