The Biomedical Equipment Support Specialist (BESS) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of medical equipment. Biomedical support requires the application of engineering and mechanical concepts and methodology to provide lifecycle management and technical support of diagnostic, therapeutic devices, monitoring, and other equipment utilized in the practice of medicine.

Duties

*** Bargaining Position *** Lifecycle management of all medical systems such as imaging, life support, dialysis, and monitoring to include physical and network support. Coordinates and works effectively with other facility support departments including but not limited to Facilities Management Service (FMS), Office of Information Technology (OIT), Patient Safety, Sterile Processing Service (SPS), Logistics, Contracting, Informatics, and Environmental Management Service (EMS). Specific tasks include but are not limited to incoming inspections, regular and unscheduled maintenance, and planning for end of life replacement in conjunction with clinical services. Utilizes common test equipment including, but not limited to patient simulators, pulse generators, network analyzers, test phantoms, electrical safety analyzers, oscilloscopes, and multimeters. Maintains functional knowledge of relevant safety codes and standards of regulatory bodies including, but not limited to, The Joint Commission (TJC), National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), Association for the Advancement of Medical Instrumentation (AAMI). Documents all work performed in the computerized maintenance management system (CMMS). This documentation is completed in accordance with regulatory body requirements, the Office of Healthcare Technology Management (HTM) Documentation of Services policies and guidelines, and other VA requirements. Applies basic networking principles to resolve medical system communication issues including, but not limited to, node to server failures. Adheres to VA Medical Device Cyber Security policies and procedures in pre-procurement, during system implementation, and throughout the life of the system. As assigned, functions as a Contracting Officer Representative (COR) and keeps appropriate certification levels. Uses knowledge of government contract procedures and documentation requirements to develop statements of work, sole source justifications, other applicable documentation. Investigates, remediates and documents Repairable Medical Device (RMD) recalls and safety alerts issued through the VA Alerts and Recall Management System (ARMS) within established timeframes. Participates in local safety improvement processes such as Root Cause Analysis (RCA), safety work groups, and Environment of Care Rounds. Identifies hazards during routine job performance and takes action to ensure they are addressed and corrected. Maintains knowledge of the state of the art in medical technology, including scientific advances, network protocols, and vendor changes. Focuses on professional development in all areas of medical technology lifecycle management including technical skills. Knowledge and training is obtained from formal (conference, vendor-provided classes) or informal (magazines, articles, peer training) means. Provides training and education as appropriate to medical technology end users and clinical staff. Provides mentoring and technical training to peers and BESS at developmental levels. Additional duties are performed as assigned by supervisor related to maintenance, remediation, and tracking of medical systems (action items, special projects, etc.) to meet mission critical requirements. May be asked to assist in other administrative duties as well, including participating in hiring panels. Work Schedule: Monday - Friday 7:00 a.m. - 3:30 p.m. or 8:00 a.m. - 4:30 p.m. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: Associates degree in Biomedical Electronics Technology, Biomedical Equipment Technology or Biomedical Engineering Technology or in a related technical field such as Electronic Technology or Information Technology and two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist. OR Bachelor's degree in Biomedical Engineering Technology or in a related field such as Electronics Engineering Technology (EET) or Information Technology. OR Completion of a military training program in biomedical equipment and two years of experience as a Biomedical Equipment Support Specialist or Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer or Information Technology Specialist. Licensure/Certification/Registration. None. Physical Requirements. See physical requirement section above. English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates: Biomedical Equipment Support Specialist, GS-5 (Entry Level) Experience or Education. None beyond basic requirements. Biomedical Equipment Support Specialist, GS-7 (Developmental Level 1) Experience. At least one year of experience equivalent to the GS-5 grade level. Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to read, interpret, and apply a great variety of technical data such as schematic drawings, wiring diagrams, table charts, mathematical expressions and formulas. (b) Ability to learn equipment maintenance, operating procedures, and repair procedures from training materials and courses. (c) Fundamental knowledge of electronics to include analog, digital and microprocessor theory, pneumatics, hydraulics, optics, electro-mechanics, physics, basic networking, and chemistry. (d) Knowledge of the use of standard level test equipment to include, but not limited to, multi-meters, electrical safety analyzers, patient simulator, storage oscilloscopes, manometers, tachometers, etc.(e) Knowledge of anatomy, physiology, medical terminology, medical equipment, and technology. (f) Knowledge of basic networking, computer/server hardware/software and information technologies and computer virus protection software, available software patches and upgrades, and information security tools (i.e. Microsoft Office, Windows operating systems, McAfee, etc.). Assignment. Employees at this grade level serve as developmental BESSs and receive guidance from more experienced staff members. The incumbent acquires training from in-house as well as outside sources (e.g. attendance in community college courses, vendor service schools, conferences/seminars, etc.) to maintain and improve working knowledge of medical equipment, including current technology and future advances. This employee will provide support of medical equipment and systems to include, but not limited to: installation, preventive maintenance, troubleshooting, repair, reliability, calibrations and safety; supporting basic biomedical equipment such as but not limited to infusion pumps; PCA pumps, feeding pumps, suction pumps, defibrillators, clinical video systems, hypo/hyperthermia units, vital sign monitors, physiological monitors, dental equipment, and other patient care devices; performs and documents all repairs and preventive maintenance activities; and ensures that the data is correctly entered into the medical equipment management computer system. Biomedical Equipment Support Specialist, GS-9 (Developmental Level 2) Experience. At least one year of experience equivalent to the GS-7 grade level. Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of electronics and electricity including analog and intermediate digital electronics to test, calibrate, maintain, and repair biomedical equipment and moderately complex biomedical instrumentation systems. (b) Skill in the setup and use of standard and advanced level test equipment to perform precise and detailed analysis of the operating and design characteristics of equipment and initiate repairs, reconfiguration, or redesign of moderately complex medical systems. (c) Skill in applying theory, concepts, techniques, design characteristics, operation, and functions to assist and support installation, operation, test, maintenance, repair, design, and modification for a comprehensive range of medical equipment connected to networks or other operating systems. (d) Ability to evaluate practical and technical information from manufacturers, contract specifications, manuals, and historical data in order to perform analysis required to make effective recommendations concerning operation, maintenance, and repair of medical equipment. (e) Ability to perform testing and troubleshooting of medical devices involving their interfaces and connections to other medical devices, clinical systems, or information systems either directly or through the hospitals hardwired and wireless networks. (f) Ability to use application software and hardware as it relates to the operation and diagnostics of medical equipment. (g) Knowledge of computer equipment with a wide variety of software to input and retrieve data as required, and to prepare a variety of specific working documents and forms such as spreadsheet, database, word processing, and other similar products. Assignment: Employees at this grade level serve as developmental level 2 BESSs and receive minimal guidance from more experienced staff members. This employee will provide support of medical equipment and systems, install, maintain, safety test, calibrate, troubleshoot, and support medical technologies such as sleep lab monitoring systems, GI endoscopic systems, dental imaging equipment, surgical equipment, and clinical laboratory equipment. Performs and documents all repairs and preventive maintenance activities and ensures that the data is correctly entered into the medical equipment management computer system. Utilizes schematic drawings, wiring diagrams, and technical manuals as guidelines for accomplishing work. Maintains inventory documentation of assigned networked-attached medical equipment/systems to include electronic protected health information (ePHI) requirements, Virtual Local Area Network (VLAN), IP addresses, Access Control Lists (ACL), anti-virus software, and other necessary information. Provides biomedical equipment related technical training to peer and clinical staff. Biomedical Equipment Support Specialist, GS-11 (Full Performance Level) Experience. At least one year of experience equivalent to the GS-9 grade level. Certification as a Certified Biomedical Equipment Technician (CBET), Certified Laboratory Equipment Specialist (CLES), Net+ and A+ are highly desirable at this level but not required.

Education

Continuation of Qualifications:
Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of a wide range of sciences including, but not limited to, electronics (analog and digital), computer science/networking, mechanical engineering design, pneumatics, hydraulics, chemistry, physiology, medical terminology, anatomy, optics, and biology to perform duties of a broad scope and nature on complex and sophisticated patient-related medical systems and sub-systems. (b) Ability to perform advanced testing and troubleshooting of medical devices involving their interfaces and connections to information systems either directly or through the hospitals hardwired and wireless networks. (c) Knowledge of codes and standards relevant to safe operation of medical instrumentation such as National Fire Protection Association (NFPA), Food and Drug Administration (FDA), Nuclear Regulatory Commission (NRC), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI). (d) Skill in the use of all types of test and calibration equipment such as digital multi-meters, electrical safety analyzers, defibrillator analyzers, patient simulators, digital oscilloscopes, pulse generators, and Local Area Network (LAN) analyzers in performing troubleshooting/repair and preventive maintenance activities. (e) Ability to configure and maintain medical servers and desktop computers. (f) Knowledge of contracting regulations, requirements, and specific contract specifications including performance-based contracts.
Assignment. Responsible for the life-cycle management of diagnostic, therapeutic, and other patient related medical equipment and systems. Performs routine and complex tasks involved in the installation, maintenance, modification, troubleshooting and calibration of complex therapeutic, diagnostic and life support biomedical equipment. Responsible for monitoring system backups, file integrity, ensuring network connectivity between systems, servers, databases, and the electronic medical record. Must be able to reload operating systems and clinical application software in the event of a system failure and interface with Office of Information and Technology (OI&T) locally and at other sites to keep systems operational. Conducts pre-purchase evaluations and addresses pre-implementation security issues to ensure that medical device isolation architecture (MDIA) requirements are met. Serves as project leader for equipment installation to include but not limited to: discussing contract requirements and concerns with the architect/engineer and contractor; identifying the site requirements, preparing cost analysis and justifications, preparing site plans and progress reports; acting as the project coordinator during installation, testing phases and through to completion of the project to include acceptance testing, planning and coordinating work schedules with other services, arranging utility shutdowns; identifying and ordering materials and arranging for assistance from other trades and crafts as necessary. Responds appropriately to hazard recall notifications concerning medical equipment. Investigates equipment incidents and alerts, cases of equipment damage and abuse, equipment failure reports that cannot be duplicated and medical device security incidents. May be a member of a Root Cause Analysis (RCA) team when appropriate. May serve as a Contracting Officer Representative (COR) for the purchase of medical equipment, maintenance/repair contracts, and facility projects. This work includes but is not limited to; drafting Request for Proposal (RFP) language, Sole-source justifications, Statements of Work (SOW), conducting market research, product evaluations, evaluating contractor performance, and pre-procurements assessments. Consults and advises clinical and administrative staff in evaluating medical equipment proposed for purchase. Determines when healthcare technology, instrumentation, or systems are obsolete, hazardous and/or not cost effective to maintain. Performs incoming inspections on new and unfamiliar medical equipment and systems upon receipt to determine that all government safety regulations, manufacturer's specifications, contract requirements are met.

Preferred Experience:

• Three to five (3-5) years experience in a hospital or medical device provider setting
• Ability to work alone
• Preferred certifications such as CBET, CRES, or N+
• Advanced experience in operating room equipment to include Anesthesia, Ventilators and Sterilization
• Imagining experience
• Demonstrated ability to communicate with clinical staff

References: VA Handbook 5005 Part II Appendix G49 Biomedical Equipment Support Specialist Qualification Standard GS-1601 dated February 7, 2018.

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-11.

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

If your school has changed names, or is no longer in existence, you must provide this information in your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address El Paso VA Clinic 5001 North Piedras Street El Paso, TX 79930 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]