This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of the position is to oversee the various administrative requirements of the assigned office At MWR Business office located in Portsmouth, VA.

Duties

Answers phone and greets customers. Uses appropriate protocol for office/facility assigned. Uses good customer service techniques, greeting by name where appropriate, offering assistance in a genial manner, researching questions and/or referring to the appropriate staff member to handle the request.Uses computer to key data from handwritten notes or rough draft materials ensuring that the finished documents contain the proper format, content, grammar, spelling and punctuation. Such duties may include but are not limited to: Typing administrative documents, contracts, purchase order requests, correspondence, instructions, forms and reports utilizing references, policy, directives and standards, posted event reports, and etc. Ensures information is accurate and kept up to date. Keying does not require great speed (30 wpm or less) but must be accurate. Prepares copies of finished documents and distributes as required. Prioritizes and facilitates the flow of work into and from the other offices which may include but is not limited to verification of IMPAC credit card statements; product research, logging and tracking BPA's and purchase orders, preparation of APF and NAF purchase requests, scheduling of training, etc. Reacts to emergent needs and makes adjustments to assignments to meet operational needs. Maintains document filing systems, ensures filing is timely and accurate, and initiates changes in processes to enhance data and document storage and retrieval. Receives/sorts mail, guard mail, or packages delivered by courier and routes to the appropriate personnel. Files incoming and outgoing correspondence, budget information, purchasing documents, newsletter information, plant property, etc. into an established system. On occasion may be required to set up additional filing systems. Assists in copying, collating, stapling, and/or sorting documents as directed. Assists with monitoring of supplies, requesting supply needs, and preparing orders as necessary. Responsible for collecting all timecards, ensuring proper supporting documents are attached and the appropriate signatures have been obtained prior to forwarding to payroll. May respond to basic payroll inquiries. Performs any other related duties as assigned.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: Must be able to read, write and understand both written and verbal instructions. Must be able to add, subtract, multiply and divide accurately using a calculator. Must have knowledge of basic English grammar, spelling and punctuation. This position requires the skill of an entry level or higher typist and the ability to operate a personal computer. Must possess working knowledge of basic data entry for MS Office Word and Excel programs. Must demonstrate above average telephone etiquette and customer service skills. Familiarity with F&FRP practices, procedures and terminology and previous government experience is preferred. Must be familiar with document filing and retrieval systems, and have the ability to accurately maintain filing systems.

Education

This position does not have a positive education requirement.

Contacts

• Address NSS Norfolk Naval Shipyard VA 1200 Fechteler Road Norfolk, VA 23505 US
• Name: CNRMA NAF HRO
• Email: [email protected]