Are you interested in a rewarding and challenging career? SBA OIG provides auditing, investigative, and other high-quality services to support and assist the SBA in achieving its mission. We promote open and honest communication to create a positive work environment. The Partnership for Public Service named SBA OIG as being the #1 OIG in the Federal Government and as being among the Top 5 Federal Agency Subcomponents in the 2022 Best Places to Work in the Federal Government rankings!

Duties

Establishes and maintains a variety of tracking and follow-up systems used to prepare a variety of recurring reports. Information obtained from subordinate regional offices is consolidated. Coordinates the administrative and clerical support work for the Regional Office and ensures that OIG policies and procedures are consistently used by staff members in subordinate field offices. Receives incoming calls and visitors to the Regional Office. Determines which calls must be directed to the SAC, which can be directed to other staff members, and those matters which can be handled personally. Reviews outgoing correspondence and highly sensitive reports for grammatical accuracy, completeness, and compliance with established formats. Ensures appropriate distribution of reports. Performs timekeeping functions using webTA for regional personnel. Prepares time and attendance audits and lump sum payout reports for outgoing/retiring personnel. Assists investigators by performing routine record reviews, accompanying case agent on low risk, in office, interviews, etc. Coordinates with other law enforcement agencies regarding the status of pending criminal investigations.

Requirements

• You must be a U.S. Citizen.
• You must successfully complete a background investigation.
• You may be required to serve on a one-year probationary period.
• Candidates who are determined to be qualified for this position, must complete an additional online assessment through Talent Plus. You must complete the Talent Plus Assessment within 48 business hours of being sent the email notification.

Qualifications

In order to qualify for this position, your resume must provide sufficient evidence of experience, knowledge, skills, and abilities needed to perform the duties of the position. Therefore, we encourage you to submit a thorough resume that directly relates to this position. SPECIALIZED EXPERIENCE: GS-09: One year of specialized experience, equivalent to the GS-07 grade level in the Federal service, obtained in either the private or public sector: working in an environment with a consistent flow of external callers, documenting inquires, complaints or requests and/or responding to questions, and directing callers or messages to the appropriate staff; directing the flow of work and/or correspondence throughout an organization; reviewing non-technical, non-complex documents for accuracy; performing various administrative and clerical duties to support senior staff (time and attendance, ordering supplies, scheduling training, taking notes); and interacting with a range of internal and external staff members; or similar/related duties; OR Master's degree or equivalent graduate degree, or two (2) full years of progressively higher level graduate education leading to such a degree; education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. This position is also announced under vacancy number ST-12177705-24-MLJ, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both. All qualification requirements must be met by 11:59 pm (Eastern Time) on 01/24/2024.

Education

Transcripts/certificates must be provided to show proof of education if you wish to be considered using education; failure to submit required documents by the close of the announcement may result in an ineligible rating.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address OFFICE OF INSPECTOR GENERAL HR OFFICE 409 3RD STREET, SW WASHINGTON, DC 20416 US
• Name: Melissa Jones
• Phone: (202) 205-7368
• Email: [email protected]