This position is located in the Veteran Transportation Service (VTS) of the VA Medical Center in Anchorage, AK.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Performing work involving consult management, appointment scheduling, and admissions scheduling; Collecting, compiling, and tracking data and statistical information; Analyzing data and generating reports; Evaluating documents such as sampling plans, permit applications, and data collection forms; Aggregating data from a variety of sources; Reviewing documents, reports, and/or applications for omissions and inconsistencies and ensuring data entry is complete and accurate; Entering patient information into an automated tracking system; Coordinating services in a manner that decreases patient wait times and delays; Administering quality monitors to measure the success of efforts in providing seamless care and to support the education of staff in the proper use of the electronic medical record; Planning, organizing, administering, and directing how the work will be accomplished for the travel program; Validating the workload of the program to ensure reporting is accurate; Responding to notifications requiring action, verifying patient primary providers; Coordinating the workflow, processes, and functions of the program; Planning and providing support in areas such as electronic records management, driver scheduling, and space utilization; Providing advise to operating managers and supervisors related to patient travel; Performing related duties as required. Work Schedule: Monday through Friday, 8:00am - 4:30pm. Recruitment & Relocation Incentives: Not authorized. Financial Disclosure Report: Not required.

Requirements

Qualifications

MINIMUM QUALIFICATIONS GS-06: One year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties of this position, and that is typically in or related to the position. To be creditable, specialized experience must have been equivalent to at least the GS-05 grade level in Federal service. Specialized experience includes: providing efficient and courteous customer service; maintaining effective working relationships; retrieving, collecting, and compiling data; and utilizing database management systems/software. This experience must be detailed in your resume to receive credit. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Customer ServiceDatabase Management SystemsInterpersonal SkillsOral CommunicationOrganizational Awareness IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The Transportation Assistant will be exposed to stressful working situations that require a professional attitude and collective reasoning. The position entails a high volume of work, the need for accuracy, frequency of interruptions, and ever-changing demands. Duties are predominantly performed in an office environment with intermittent trips to various locations throughout the medical center's catchment area both in and near patient care areas where there may be risk of exposure to disease. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address Anchorage VA Medical Center 1201 North Muldoon Road Anchorage, AK 99504 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]