Job opening: IT Specialist (SYSADMIN & CUSTSPT)
Salary: $103 409 - 153 354 per year
Published at: Jan 09 2024
Employment Type: Full-time
This position is within the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), National Centers for Environmental Prediction (NCEP), NCEP Central Operations (NECO), with one vacancy that is location negotiable (locations listed in duty location section).
This position is also announced under vacancy number NWS NCEP-24-12263456-ST, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both.
Duties
As an IT Specialist, you will perform the following duties:
Articulate and communicate to the team lead of any assignments, projects, problems that need to be solved. Respond to and resolve problems with software, hardware and systems management. Recommend innovative solutions and new approaches in administration of infrastructure technology designed to optimize the customer and agency experience.
Provide support for the Red Hat Enterprise Linux Systems in supporting continuous, highly critical operations that provide central guidance and forecast products 24 hours a day, 7 days a week, 365 days a year.
Manage and serve as a technical resource for multiple areas of system administration such as server configuration, virtual configuration, file system configuration, advanced file systems management, security, storage area networks, and hardware architecture.
Qualifications
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy
SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To qualify at the GS-13:
SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the GS-12 in the Federal service. Specialized experience MUST include all of the following:
Understanding systems administration theories, concepts, and methods for Red Hat Enterprise Linux;
Recommending hardware and software replacements or upgrades to meet requirements; and
Assisting in maintaining operations and solving customer support issues in relation to Information Technology systems.
-AND-
Applicants must have IT-related experience demonstrating each of the following four competencies:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to
nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
There is no positive education requirement for this position.
Contacts
- Address NOAA Office of Human Capital Services (OHCS)
1315 East West Hwy
SSMC4
Silver Spring, MD 20910
US
- Name: Brittany Cruz
- Email: [email protected]