The incumbent serves as a Transportation Assistant - Transportation Coordinator acts as primary contact to Veterans for transportation needs. The incumbent works with the Veteran Transportation Service (VTS) Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Transportation Services program.

Duties

The coordination of transportation function is multi-faceted and diverse. The three major areas of responsibility are: (1) Scheduling, Data Collection, & Tracking Support; (2) Consult Management responsibilities; (3) Program Support responsibilities. The incumbent must have knowledge of clinical services, related software, and programs as they relate to clinical computing and office automation. Major duties include but are not limited to: Acts as a liaison between physicians, patients, in-house motor vehicle operators and vendors for making/coordinating travel arrangements. Utilizes sound judgment, applying interpretation of regulations to determine the most appropriate and cost-effective means of special mode transportation within the Bay Pines VAHCS are, as well as national and international. Determines transportation needs for transfers to others states and from other countries. Ensure that all transportation requests have appropriate medical and administrative documentation and authorization as required by VA directives and manuals and local policy. Review Special Mode Transportation consults to determine patient eligibility. Coordinates with a clinical provider to ensure that the means of transportation requested is medically necessary. Responsible for addressing and closing consults within the designated timeframe. Performs other related duties as assigned. Work Schedule: Monday-Friday, 8:00am- 4:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Transportation Assistant/PD99780-S Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding progress
• Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Healthcare Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have at least one (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties as a Transportation Assistant at the full performance level (GS-06), and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-05) in the Federal Service. Qualifying specialized experience includes knowledge of electronic medical record software and how to search and navigate records to acquire information, Operating computers, copiers, scanners, fax, calculator, and software programs such as MS Word, Excel and Office or compatible software; Skill in oral and written communication and interpersonal relations, to appropriately and courteously relate to internal and external customers. Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates and hours worked per week. You will be rated on the following Competencies for this position:Administration and ManagementAuditingClerical Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Incumbent will be exposed to stressful working situations that require a professional attitude and collective reasoning. The incumbent is subject to a high volume of work, the need for accuracy, frequency of interruptions and ever-changing demands due to program changes. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address CW Bill Young Department of Veterans Affairs Medical Center 10000 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Shannon Goodwin
• Phone: 912-933-0622
• Email: [email protected]