The Program Support Assistant is assigned to the office of Deputy Chief of Staff (Med/Surg & Diagnostics), Leavenworth Division, and is responsible for a variety of daily operations and tasks in support of operations with Primary Care, Acute Care, Surgery & Diagnostics (Lab & Radiology) section of the Leavenworth division of the VA Eastern Kansas Health Care System.

Duties

VAEKHCS is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Major duties include but are not limited to the following: Maintains databases in order to organize and retrieve reports, prepare correspondence and numerical data for use in preparing status reports, briefings, and presentations. Identifies and recommends ways of eliminating, combining, simplifying, or improving procedures and processes. Independently performs a variety of administrative tasks with maintaining quality assurance monitors for assigned clinical sections under the Office of Deputy Chief of Staff (Med/Surg & Diagnostics). Researches and provides background on subject matter of meetings without direction. Attends meetings and conferences as assigned, prepares meeting minutes, and follows upon action items with appropriate staff members independently. Provides support to the Residency Program Coordinator and serves as the back-up to the Residency Program Coordinator. Instructs affiliates on information required for the credentialing letter based on regulations and policy. Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Resolves conflicting or inconsistent information found on initial searches. Integrates several types of software. this includes using database or spreadsheet software to enter, revise, sort, calculate, and retrieve data for reports; uses graphics software to provide graphic symbols, electronically using personal computer that is networked or linked to other computers. Work Schedule: 7:30am - 4:00pm, Monday - Friday Position Description Title/PD#: Program Support Assistant/PD08785-A and PD08934-A Physical Requirements: The work is primary sedentary although some slight physical effort may be required, such as light lifting and carrying (under 15 pounds), use of fingers, walking (2 hours per day), standing (2 hours per day), hearing (aid permitted). Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-05 Specialized Experience: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: 1) Capable of updating databases accurately in order to organize and retrieve reports; 2) Prepare correspondence (e.g., status reports, briefings, & presentations) for publication; 3) Follow regulation and procedures accordingly to be in compliance; 4) Measure progress and effectiveness of operations against objectives; and 5) Operate a computer and/or automated systems (e.g., various Microsoft Office Programs). OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years of education above high school level. (NOTE: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. GS-06 Specialized Experience: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: 1) Provide assessment of clinical training to identify areas of improvement; 2) Reviews documents to ensure they are authorized in accordance with regulations; 3) Reconcile accounts by reviewing invoices and statements; and 4) Verify compliance with contractual agreements. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primary sedentary although some slight physical effort may be required, such as light lifting and carrying (under 15 pounds), use of fingers, walking (2 hours per day), standing (2 hours per day), hearing (aid permitted).

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address VA Eastern Kansas Health Care System 2200 SW Gage Blvd Topeka, KS 66622 US
• Name: Joshua White
• Phone: 843-577-5011 X201452
• Email: [email protected]