Office of Chief Counsel, IRS, is looking for enthusiastic individuals to join our team and gain valuable experience in a legal environment. Our mission is to serve America's taxpayers fairly and with integrity by providing correct and impartial interpretation of the internal revenue laws and the highest quality legal advice and representation for the IRS. It is a great place to work with an excellent benefits package and family-friendly atmosphere.

Duties

What does a Operations Coordinator do? As a Operations Coordinator, you will provide and coordinate a variety of complex legal support functions and administrative duties, as well as provide technical advice and guidance to a team of support staff located in assigned Post of Duty (POD). The Operations Coordinator will serve as a leader to the team that provides administrative and clerical assistance to the first and second line managers, attorneys, and paralegals within the cluster. Each POD serves a mix of different legal divisions, each with its particular case processing needs, rules and other specialized considerations. Additional duties include, but are not limited to the following: Serve as the focal point for coordinating and administratively handling complex or unique calls and/or correspondence. Serves as local contact for IRS IT support matters handled at the POD level which may include checking back-up tapes, setting up new equipment, assisting in retiring old equipment, assisting new hires with LAN access. provides assistance and guidance regarding the ticketing system used for IT support. Identify, analyze, and resolve difficult issues or problems encountered by the support staff and provide recommendations for resolving procedural issues and concerns. Answers a variety of administrative and legal support questions for office employees on different procedures, policies, and directives. Manage correspondence control, mail and file integrity, and records management processes in one, or multiple, posts of duty. Ensure that work assignments of team are carried out effectively. The team supports a staff composed of attorneys, paralegals and mangers/executives in one or multiple PODs. Prepares and/or oversees the preparation of requisitions as needed. Approves leave for POD's within cluster when assigned to do so, or in the absence of the Office Manager. Acts for the Office Manager in his or her absence. This is not an all-inclusive list. If selected at a lower grade level, you will have the opportunity to learn to perform the duties of the position, and will receive training to help you grow in the position.

Requirements

• Refer to "Additional Information"
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• Must be a U.S. Citizen or National

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See "Required Documents" for a list of document requirements for all employment authorities. Career Transition Assistance ProgramCurrent Chief Counsel Employee In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. To qualify for this position of Operations Coordinator you must meet the qualification requirements listed below by the closing of this announcement: For GS-9: Specialized Experience: One year of specialized experience which includes using database systems and file management, utilizing office programs and applications such as SharePoint, Excel, Word, and Outlook, scanning documents and experience with redacting processes, and providing administrative and clerical assistance to a legal staff.This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-7). OR Education Substitution: You may substitute education for specialized experience as follows: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field detailed on the announcement which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as a business or management degree. OR Combination of Education and Experience: You may qualify by a combination of experience and education: Options for qualifying based on a combination are identified in the online questions. For GS-11: Specialized Experience: One year of specialized experience which includes coordinating and handling complex or unique matters concerning the legal support of an office; and resolving problems of a non-technical nature, analyzing office operations; and performing administrative duties, such as providing input on support staff performance, preparing requisitions, monitoring expenditures, and reviewing travel management documents. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-9). OR Education Substitution: You may substitute education for specialized experience as follows: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as a business or management degree. OR Combination of Education and Experience: You may qualify by a combination of experience and education: Options for qualifying based on a combination are identified in the online questions. NOTE: If qualifying based on education, your transcripts will be required as part of your application package. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Time in Grade Requirement for GS-9: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-7). Time in Grade Requirement for GS-11: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-9).

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address Office of Chief Counsel, IRS Staffing, Classification and Benefits Branch 1111 Constitution Ave, NW Washington, DC 20224 US
• Name: Jennifer Rodarte
• Phone: 469-801-0156
• Email: [email protected]