This position is a non-supervisory Prosthetic Representative position in the Prosthetic & Sensory Aids Service (PSAS) in the Orlando Healthcare System in VISN 8. He or She is a member of the PSAS team providing patient care, services, and support to an adult Veteran population with specialized needs.

Duties

The Prosthetic Representative works directly with Veterans and clinical teams to assist with applications for benefits related to benefit programs such as automobile adaptive equipment, home improvement and structural alterations, and clothing allowance programs. The employee ensures devices, equipment, and services, are based on the patient's rehabilitative and medical needs. They work closely with the treatment team in development of prescriptions and provide technical assistance and guidance to assist in planning and coordination to obtain equipment, services, and benefits. VA Careers - Prosthetics: https://youtube.com/embed/3NUvF5jjErQ The duties below reflect the full performance level of this position: Receive guidance from more senior PSAS's staff regarding complex, developmental assignments, projects, activities, and long-and-short term program goals, as it relates to prosthetic and sensory aids. Gain PSAS program exposure that is designed to build upon the advanced trainee knowledge, skills, and abilities while receiving detailed training and instruction. Serves as a team participant on local facility committees, workgroups, and teams to learn and obtain additional PSAS's training and exposure. Serves as a trainee representative at the Department's public relations activities, (i.e. lectures, town halls, and in-services). Completes advance developmental assignments and receives guidance as need on a variety of administrative areas, including statistics, data analysis, budgeting, contracting, procurement, inventory management, human resources, etc. Work closely with senior PSAS's staff to draft and develop local organizational policies and procedures that are consistent with national policies and procedures. Maintain awareness of VA's, VHA's, and PSAS's requirements by governing bodies, i.e. The Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF) and American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC). Ensure requests for items or services are complete and received under established timeframes. Confers with contractors, vendors, and other health care workers regularly regarding procurement needs, referring to senior staff for guidance as needed. Monitor contracts for compliance to the statement of work; and receives, analyzes, and completes requests for prosthetic equipment and services. Familiar with PSAS compliance metrics and scorecards. Assists with developing tools that monitor a quality assurance program. Work closely with supervisor or senior staff to plan, draft, and prepare budget estimates; to develop cost-containment measures for prosthetic equipment and services; to assist with authorizing benefit payment and reimbursement. Procure materials, supplies, and equipment; familiar with inventory stock and works collaboratively with Supply Chain to provide oversight of prosthetic service inventories; and refers veterans to proper clinical area for evaluation with guidance from supervisor and senior staff. Work may include authorizing and preparing purchase orders for a wide variety of prosthetic and orthotic devices, medical supplies and home medical equipment and repairs. Identify and select codes for the National CMS/ Health Care Procedural Coding System (HCPCS). Enters codes for every item purchased through and/or billed to ensure proper reporting. Conducts data analysis using the program's statistical data to prepare various VHA and PSAS reports regarding prosthetics and sensory aids. Refers complex coding, data analysis, and statistical data related issues to senior staff for guidance. Ensure surgical implants are Federal Drug Administration (FDA) approved/cleared; collaborates with Supply Chain Management to establish local procedures and to disposition implants appropriately. Collaborate with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues. Use analytical abilities, communication skills, and social awareness to identify, analyze, and resolve routine prosthetic issues or problems to effectively complete assignments. Review, interprets, and applies laws concerning benefits available to disabled patients. Maintains awareness regarding medical and psychological problems related to patients. Work Schedule: 8:30 a.m.- 5:00 p.m. EST Monday- Friday Compressed/Flexible:Not Authorized Telework: This position may be authorized telework at the supervisors discretion. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements United States Citizenship Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy English Language Proficiency Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f) Experience and Education Individual must meet at least one of the requirements below One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; or Equivalent combinations of experience and education are qualifying Grandfathering Provision All persons employed in VHA as a Prosthetic Representative on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Employees grandfathered into the GS-0672 occupational series as prosthetic representatives may be reassigned, promoted up to and including the full performance (journeyman) level, or changed to lower grade within the occupation, but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions. Prosthetic Representatives who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees who are retained as a Prosthetic Representative under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry as a prosthetic representative GS-7 Experience Meet basic requirements and one year of creditable experience equivalent to the GS-5 grade level Skills, and Abilities (KSAs) In addition to the experience above, the candidate must demonstrate all of the following KSAs: Understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services Coordinate multiple requests for durable medical equipment (DME), including repairs and benefits Act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received Monitor contractors and vendors for compliance with contract requirements Assignment Address questions about the provision of prosthetic items, home care equipment, benefits or service issues, to include discharge planning requirements. Ensures requests for items or services are complete and received in accordance with established timeframes. Work may include authorizing and preparing purchase orders for a wide variety of prosthetic and orthotic devices, medical supplies and home medical equipment and repairs. Conduct market research, price history review, complete justification and approval, and submit to the contracting department GS-9 Experience In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. OR Education Education equivalent to two full years of progressively higher level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours may include, but is not limited to, any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree Knowledge, Skills, and Abilities In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management Organize, prioritize, and monitor actions to ensure timeliness Articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors Apply and educate others about national, VISN, and facility directives, policies, procedures and regulations Work with a clinical team and provide recommendations for prosthetic devices Assignment Ensures devices, equipment, and services, are based on the patient's rehabilitative and medical needs. Conducts home visits, in collaboration with other healthcare providers to determine if requested equipment is appropriate or can be installed in the home. They are familiar with national, VISN, and facility contracts that apply to PSAS, and responsible for providing management with documentation pertaining to contract compliance issues. This includes working with clinical staff to create quality improvement reports GS-11 Experience In addition to the basic requirements, one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled Knowledge, Skills, and Abilities In addition to the experience above, the candidate must demonstrate all of the following KSAs: Set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity Provide guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work Communicate orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels Assist in staff development, outcome management, and strategic planning Act as liaison between staff to resolve employee complaints and concerns Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements Physical Requirements Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical, mental and emotional capacities, without endangering their health or the health of their co-workers.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
• Name: Rita Mclaughlin
• Email: [email protected]