This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Consumer Information and Insurance Oversight,Marketplace Innovation and Technology Group (MITG). As a IT Specialist (SYS/ANALYSIS), GS-2210-9, you will serve as an IT Product Specialist for one or more products varying in size and technical complexity.

Duties

Assist a team that focuses on execution of the product lifecycle using modem solutions for product delivery. Perform needs analyses to define opportunities for new or improved business processes, solutions, practices, products, services, or strategies. Analyze performance data and operating conditions to isolate specific shortfalls and develops innovate methods to overcome system weaknesses. Evaluate, monitor, or ensure compliance with laws, regulations, policies, standards, or procedures. Participate in organization-wide groups that help enhance the overall delivery of digital services.

Requirements

• You must be a U.S. Citizen or National to apply for this position.
• You will be subject to a background and suitability investigation.
• Selective Service Registration is required for males born after 12/31/1959.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
• Selectee(s) are required to have a viable bank account at a financial institution for electronic direct deposit of salary payment.
• Selectee may be subject to a probationary period.

Qualifications

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. Must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - Is thorough when performing work and conscientiously attends to detail. 2. Customer Service - Works with clients and customers (that is, any individual who uses or receives the services or products that your work or unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues; and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In order to qualify for the GS-09, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-07 grade level in the Federal government, obtained in either the private or public sector, to include: (1) Provide input for the development, analysis, and evaluation of IT procedures and potential products; (2) Reviewing or analyzing IT systems and related policies for federal requirements and compliance; and (3) Developing data driven processes for timely and responsive work products and (4) Consult with stakeholders in the area IT project management for health care related IT systems. . - OR - Substitution of Education for Experience: You may substitute education for specialized experience at the GS-09 level by possessing a master's degree or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree. Related degrees include computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. - OR - Combination of Experience and Education: Less than one year specialized experience at the next lower grade level (GS-07) may be combined with qualifying education. Only graduate education in excess of the amount required for the GS-07 grade level may be used, for this option, to qualify applicants for positions at the grade GS-09. Therefore, only education in excess of 1 full year of graduate level education may be used to combine education and experience. The qualifying education must have been in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management and required the development or adaptation of applications, systems or networks. TRANSCRIPTS are required to verify satisfactory completion of the educational requirement related to substitution of education for experience and combination of experience and education. Please see "Required Documents" section below for what documentation is required at the time of application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12254016

Contacts

• Address Center for Consumer Information and Insurance Oversight 7500 Security Blvd Woodlawn, MD 21244 US
• Name: CMS HR Inquiries
• Email: [email protected]