The Executive Director Integrated External Networks is organizationally aligned under the Deputy to the Assistant Under Secretary for Health for Integrated Veteran Care and provides executive leadership and direction to Integrated Veteran Care offices and major Department level initiatives related to the design, development, implementation and management of the external network of providers required to support access to care for Veterans and oversees all Veterans and Family Member Programs.

Duties

Required to work 50% or more of the time at the closest Veterans Affairs facility. The Executive Director, Integrated Veteran Care reports to the Deputy to the Assistant Under Secretary for Health for Integrated Veteran Care. The responsibilities include, but not limited to the following: Leads an organization with oversight of Veterans Care Agreements and contracts with third party administrators for purchasing healthcare for Veterans outside of Department of Veterans Affairs. The Executive Director, Integrated Veteran Care addresses complex issues ensuring optimal operations and processes for Integrated Veteran Care Network Development and Operations, Integrated Veteran Care Provider Experiences, Contracts and Agreement Management, Network support, and Quality, Safety, Value Assurance programs in tandem with promoting client and customer satisfaction. Responsible for oversight, effectiveness, and maintenance of the Veterans Care Agreement process. Responsible for the overall management and effectiveness of the Integrated Veteran Care provider network, development and execution of the network contract(s). Also responsible for the oversight of development and enhancement of internal and external provider relationships. Proactively identify the need for action and determine best course of action related to the IVC and VHA missions and best outcomes for Integrated Veteran Care internal and external stakeholders. Tracks industry standards, benchmarks, and trends within the position's purview to communicate and inform senior leaders. Participates at a national level in work groups, committees, councils, and external entities as a representative of the Office of Integrated Veteran Care and/or Deputy Assistant Under Secretary for Health, Integrated Veteran Care. Develops and directs strategic goals of the organization relating to network management.

Requirements

• US citizenship is required.
• One year probationary period required for initial SES appointment.
• Males born after 12-31-59 must be registered for Selective Service.
• Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
• Successful completion of drug screening required.
• Public Financial Disclosure Report (SF-278) is required within 30 days of appointment.
• May be subject to reassignment geographically or organizationally.
• VA structures its SES positions into pay bands. This is a Pay Band 2 position and the salary range is $141,022 to $204,800. Exceptions to the cap of the range may be considered in certain circumstances.
• Required to work 50% or more of the time at the closest Veterans Affairs facility.

Qualifications

To meet the minimum qualifications, applicants must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to each of the following ECQs and include your name on each page. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.). Applicants should use the Challenge, Context, Action and Results (CCAR) model below when responding to each ECQ: Challenge. Describe a specific problem or goal. Context. Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale, etc). Action. Discuss the specific actions you took to address a challenge. Result. Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Your narrative response should not exceed 10 pages, be typed in 12 point font with one-inch margins. It is recommended that you include 2 recent (not older than 10 years) examples per ECQ and draft your ECQs in a Word document before uploading into the system to ensure these guidelines are met. Information that exceeds these guidelines will not be reviewed. Detailed information on each ECQ, the underlying and fundamental competencies, sample narratives and a tips sheet for writing effective ECQs are available in the "Guide To Senior Executive Service Qualifications" GUIDE (opm.gov) at: http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/. 1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Underlying Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision) 2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Underlying Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building) 3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Underlying Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility) 4. Business Acumen: The ability to manage human, financial and information resources strategically. (Underlying Competencies: Financial Management, Human Capital Management and Technology Management) 5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Underlying Competencies: Partnering, Political Savvy and Influencing/Negotiation) TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a separate written narrative response to each the following specific TQ(s). Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system. TQ1: Demonstrated leadership experience at a regional or national level in managing medical, pharmacy and dental health care contracts (including claims administration and customer service) on behalf of a managed care plan, third party administrator or similarly situated entity. TQ2:. Demonstrated leadership experience in provider contract administration and negotiation, network adequacy management, and provider directories.

Education

This job does not have an education qualification requirement.

Contacts

• Address Veterans Health Administration- CSEMO S135 810 Vermont Ave. NW Washington, DC 20420 US
• Name: Dione Moore
• Email: [email protected]