About the Position: This position is located at Fort Sam Houston, Texas. Salary negotiation may be available for those candidates who are new to Federal service.

Duties

Serve as the Point of Contact (POC) to work with external vendors on hardware repair of IT related customer equipment. Maintain current log of transactions and status of computer hardware released to and returned from contractors. Perform warehouse duties to include loading, unloading, separating, storing, and distributing IT equipment to Defense Health Agency (DHA) MEDICAL E and T CAMPUS (METC) facilities. Directly involved in the collection and distribution of official mail and internal correspondence among the DHA-J-3/5/7 offices. Receive administrative communications and parcels directly from private carriers. Ensure inbound and outbound accountable mail is tracked in the DHA Remedy IT Service Management tool to included related signed forms. Support other tasks related to Administrative Services Department to include Forms, Publications, IT acquisitions, Records Management, and Print Services.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• Must possess and maintain a valid stateside driver's license.
• Moderate to heavy lifting up to 40 pounds is required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing IT troubleshooting procedures for error inquiries; assisting in coordination of computer equipment repairs; and operating material handling equipment such as: forklift, pallet jacks, box truck, pallet wrapping and stacking equipment, and gas-powered mule cart. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Customer Service (Clerical/Technical)Manages and Organizes InformationTechnical Competence

Education

This job does not have an education qualification requirement.

Contacts

• Address KF-DHA-DDAAFC DEFENSE HEALTH AGENCY HQ DO NOT MAIL Falls Church, VA 22042 US
• Name: Army Applicant Help Desk