This position is located in the Employee Health office of the Primary Care Service at the Cincinnati VAMC, under the supervision of the Supervisory MSA/Primary Care (or similar position). Incumbent shall serve as clerical support for the Employee Health staff, which includes a physician, nurse practitioner, registered nurse, and a licensed practical nurse.

Duties

The Cincinnati VA Medical Center is a two-division campus located in Cincinnati, Ohio and Fort Thomas, Kentucky serving 15 counties in Southwest Ohio, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. Cincinnati VAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division. Major Duties: Administrative Support in Pre-applicant Onboarding (40%) Maintains appointment schedule in any VA mandated Electronic Medical Records (EMR) system. Prepares all papers necessary for each scheduled physical in accordance with guidelines as established by office protocol in advance of scheduled appointment responsible for VA mandated staffing system(s), which purpose is to onboard employees for Federal agencies. Manage applicant records, notifying applicants on the status of their applications, calling and scheduling applicant pre-employment physicals and screenings, and working with various Human Resource employees to onboard applicants in a timely manner. Clerical Processes (20%) Receives, schedules, refers, and contacts members of the medical center staff. Provides general clerical public contact support services such as answering the telephone, referring visitors, or providing information. Screens calls to determine if the call requires the attention of the professional staff. Answers calls and supplies the requested information when the questions concern non-medical information the employee is familiar with or can easily obtain. Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication. Provides general clerical mail and correspondence services such as preparing a variety of recurring reports, reviewing outgoing correspondence for proper attachments, or consolidating/coordinating submittals of information. Research files and assembles background information about incoming material prior to referral to professional staff. Performs typing work using word processing software and equipment. Integrates several types of software to generate specific working documents and forms such as spreadsheets, databases, word processing, PowerPoint, and other similar products. Selects appropriate system, application, and format. Performs typing/word processing at a proficiency level of at least 40 words per minutes. Customer Service 20% Provides assistance to medical center employees and/or supervisors in regard to completion of required reports or claims pertaining to state, federal, and medical center regulations and policies (e.g., OSHA, Department of Labor, Office of Workers' Compensation). Provides assistance when necessary to medical center staff in the use of EMR program software. Acts as liaison to other medical center services such as Infection Control, Safety, Human Resources, Industrial Hygiene, and other. Obtains, collates, and forwards to Industrial Hygiene and Safety office necessary documentation pertaining to Workers' Compensation Claims in a timely manner. Clinical Support (20%) Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of the Employee Health program. Prepares, executes, and/or tracks programs specific information such as tuberculosis control, bloodborne pathogen exposure, worker injury, and medical surveillance programs. Monitors all established Employee Health screening and surveillance programs. Maintains surveillance and medical evaluation records, notifies employees when they are due for evaluations, and schedules appointments. Plans and establishes office control systems such as those for the control of the location, security, arrangement, access to, and use of office files. Maintains employee medical folders using proper filing methods, and files information in appropriate location within the medical folder. Identifies files associated with separated employees and refers such files to the appropriate Human Resources Management Service staff on a periodic and timely basis. Performs other related duties as assigned by supervisor. Work Schedule: Monday-Friday, 8:00am-4:30pm Position Description Title/PD#: Program Support Assistant/PD920020 Telework: Not Authorized Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Knowledge of Employee Health regulations and procedures Working knowledge of the Federal Employee Compensation Act, OSHA regulations, and other occupational related statutes, regulations and policies Knowledge of Microsoft Office (e.g., MS Word, MS Excel, MS PowerPoint), Microsoft Outlook and other similar software Knowledge of correspondence formats and procedures in order to prepare responses and memos on various programs and to provide reports Knowledge of English, grammar, spelling and punctuation This position also requires a typing proficiency of at least 40 words per minute (WPM). There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Cincinnati VA Medical Center 3200 Vine Street Cincinnati, OH 45220 US
• Name: Jennifer Shifflett
• Email: [email protected]