This is a Supervisory Medical Supply Technician (MST) position in the Sterile Processing Service (SPS) of the Ralph H. Johnson VA Medical Center, Charleston, SC.

Duties

Responsible for the direct supervision of day-to-day operations in SPS, regardless of tour of duty, including reusable medical devices (RMD) reprocessing for all clinical services. Operationalizes the quality assurance program in daily practice in order to ensure that the right instrument, in the right condition, is in the right place, at the right time. In conjunction with the Educator, the Supervisor will be responsible for operational deployment of a comprehensive training program for all SPS staff. Communicate daily with customers in order to ensure open communication that results in uninterrupted and consistently accurate flow of necessary RMD supplies for procedures. Plans work to be accomplished by subordinates, sets, and adjusts short term priorities and prepares schedules for completion of work. Plans and assigns work on a daily, weekly, monthly, and annual basis and adjusts assignments during a workday to alleviate choke points in reprocessing activities. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, staff designation as competent to complete and task, and the capability of the employee. Participates in Interview Panels and makes recommendations regarding hiring decisions. Provides recommendations regarding promotion and advancement of the Medical Supply Technicians on respective shifts. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Identifies developmental and training needs of employees, providing for and arranging for needed development and training. Finds ways to improve production or increase the quality of work and assists in development of performance standards. Establishes guidelines and performance expectations for staff, which are clearing communicated through the formal employee performance management system. Observes workers' performance, demonstrates, and conducts work performance critiques. Provides informal feedback and evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to technical work and administrative matters. Provides training to subordinates to fully comply with provisions of safety regulations. Makes operational decisions based upon findings, observations or problems presented by subordinate technicians and direct observation. Advises the Assistant Chief and Chief, SPS of problems in the organization's activities, and provides input to the Assistant Chief that may lead to disciplinary actions, such as counseling and fonnal disciplinary action, within the framework of progressive discipline; recommendation may include termination, especially separation during the probationary period. Directly oversees the work of employees under his/her supervision, orients new employees to their duties, validates competencies of employees, identifies equipment requirements, and recommends methods to improve the quality and productivity of the service. Work Schedule: 7:30am - 4:00pm or 3:00pm - 11:30pm, Monday - Friday. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #:534-10724F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; or Education. One-year-above-high-school-that included-at-least-6 semester-hours-in-health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; or Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Certification. None. English Language Proficiency. MSTs must be proficient in spoken and written English. Grade Determinations: GS-08 Supervisory Medical Supply Technician (Sterile Processing) Experience. One year of experience equivalent to the next lower grade level. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: Ability to manage, interact and deal with individuals of varying backgrounds. Ability to direct staff and manage tasks to be completed. Ability to oversee and supervise all aspects of decontamination, preparation, sterilization, monitoring, and distribution of RME. Ability to perform a full range of supervisory duties, including assigning, planning and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues. Assignment. The Supervisory MST functions as a first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning and directing the work. Oversees attendance and leave, including approval of sick and annual leave and vacation schedules. Informs higher level management of anticipated vacancies or increases in workload. Recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees or other changes of assigned personnel. Holds corrective interviews with employees, referring disciplinary problems to higher levels of management. Resolves informal complaints of employees and deals with union representatives on personnel matters. Provides technical supervision necessary for accomplishing the work of the organizational unit. Preferred Experience: 3 - 5 years MST experience References: VA Handbook 5005, Part II, Appendix G47; Medical Supply Technician (Sterile Processing) dated July 8, 2015 The full performance level of this vacancy is GS-08. Physical Requirements: This work is performed in various settings: decontamination, preparation, clean sterile supply (preparation) and in other services and departments throughout the medical facility/campus. The incumbent may be required to work in areas that are hot, cold, drafty and poorly lighted. The employee is subject to the possibility of falls, scrapes, cuts, bruises, and other injuries from material handling equipment. The work requires standing and walking during the entire workday and frequent bending and lifting of packages (occasionally weighing as much as 50 pounds). The work requires dexterity and visual acuity for manipulating, disassembly and assembly of instrumentation.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Ralph H Johnson Department of Veterans Affairs Medical Center 109 Bee Street Charleston, SC 29401 US
• Name: Todd Bellamy
• Phone: 704-638-9000 X16469
• Email: [email protected]