Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Directs, Supervises and manages emergency services communications operations in the Emergency Communications Center, Aberdeen Proving Ground (APG), MD.

Duties

Directs, Supervises and manages emergency services communications operations in the Emergency Communications Center, Aberdeen Proving Ground (APG), MD. Serves as the installation public safety answering point (PSAP) manager. Manages the enhanced 911 system, and manages data for evidence and statistical purposes. Advises on issues of Dispatch Communications, to include review of completed emergency calls for quality of performance and needed improvements in communications procedures, upgrade of communications hardware/software to meet local needs, etc. Directs and supervises the receipt and effective evaluation of 911 emergency calls by dispatchers, to include installation Fire, Emergency Medical Services, Police, Commercial Intrusion Detection System, and Transmitted Fire alarms. Supervises and directs emergency medical dispatching (EMD) assistance to callers with medical emergencies using the emergency medical dispatch systems of APG and the municipalities in the local region.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• This position requires certification in cardiopulmonary resuscitation with Automatic External Defibrillator (AED) training.
• Must be able to meet established hearing and vision tests and to be able to distinguish colors.
• Due to the nature of this position, employees are required to work both planned and unscheduled overtime.
• Must successfully complete Emergency Telecommunicator Course (ETC), national crime information center (NCIC) training and Oklahoma Law Enforcement Telecommunications System (OLETS) training and maintain current certifications.
• This position has been designated "Mission Essential".
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations. Employee shifts are rotated on a regularly scheduled basis.
• The incumbent is required to obtain and maintain certification in Emergency Medical Dispatch System and Emergency Fire Dispatch system through an accredited source.
• The incumbent is required to attend National Accredited Public Safety Dispatcher Training. Continuous current certification is a condition of employment.
• The incumbent is responsible for attaining continuing dispatch and Intrusion Detection education requirements through in-service training that is offered locally.
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
• The incumbent must successfully pass a national Criminal Information Center (NCIC) Interstate Identification Index (III) background check.
• The duties of this position meet the criteria for compliance with Federal and Department of the Army Drug Free Workplace Programs.
• The work is performed in a highly stressful, restricted office environment.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• A one year probation to assess your ability to perform supervisory duties is required unless previously completed.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Interpreting emergency communication laws and regulations 2) experience answering a variety of calls in a 911 system 3) experience participating on a team in a leadership role or leading/supervisory a group of employees. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-10). You will be evaluated on the basis of your level of competency in the following areas: Emergency CommunicationEmergency ResponseLeadershipTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-10).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.

Contacts

• Address AG-APF-W4QVAA US ARMY GARRISON ABERDEEN PRV GRND DO NOT MAIL Aberdeen Proving Ground, MD 21005 US
• Name: Army Applicant Help Desk