This position is located at the Pawnee Indian Health Center in Pawnee, Oklahoma. The purpose of this position is to provide clerical, technical and receptionist duties for the ambulatory clinical nursing department. The incumbent will promote quality patient care and organizational functions to expedite the referral process. The incumbent reports directly to the Nurse Supervisor and works under the general supervision of the RNs in the department.

Duties

Answers and returns confidential patient telephone calls in a timely manner. Maintain high quality customer service within various electronic communications such as telephone, voice mail and e-mail. Oral and written communications are clear, concise, and grammatically correct and exhibit behavior that supports the vision, philosophy and values of the agency. Uses computer programs such as Microsoft Word, Microsoft Outlook, Internet information acquisition, Electronic Health Record (EHR) to access and document pertinent patient information. Performs clerical duties such as typing, filing, operating computers and computerized systems, Completes requisitions for office supplies, equipment.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05:Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-04 grade level in the Federal service obtained in either the private or public sector. Examples include using medical, technical, or specialized terms when communicating with patients and professional staff to explain regulations and procedures; using automated systems to update patient records; and coordinating services associated with care management and patient referrals. OR 4 years of education above the high school level. OR A combination of education and experience that when combined fully meet the minimum qualifications for this position. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. The total percentage must equal at least 100 percent to qualify an applicant for GS-05 grade level. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Pawnee Service Unit 1201 Heritage Circle Pawnee, OK 74058 US
• Name: Shelby Exum
• Phone: 9187626617
• Email: [email protected]