This position is located within the Administrative Support Section of the Health Administration Service. This position is primarily responsible for serving as a Training Specialist for the Service and is responsible for the development and implementation of ongoing training programs and educational activities for personnel located within the HAS, as well as for staff members located within other Services that use HAS VistA packages to perform their scheduling duties.

Duties

Projects appropriate budgetary requirements and maintains schedules consistent with the accomplishment of the HAS missions. Determines and documents the training needs of employees and develops plans of action in order to provide training, taking into consideration budgetary constraints, program needs, and priorities. Conducts analyses of training requirements and training needs through the performance of surveys, job analyses: interviews, and personal collaborations. Identifies general and specific training and education needs. Develops training programs for HAS personnel working within a widerange of occupations, at various grade levels, in order to ensure adequate skills and performance competencies. Provides guidance and direction to management personnel, staff members, and other instructors on the full range of training and education activities. Designs, plans, schedules, and conducts studies, training programs, and organizational strategies in order to identify opportunities to improve customer service and quality Designs, plans, schedules, and conducts studies, training programs, and organizational strategies in order to identify opportunities to improve customer service and quality. Monitors current HAS educational activities in order to ensure compliance with strategic plans and to identify activities for revision when evaluations indicate that training needs are not being met Develops and provides continuing education for HAS personnel, which enhances the quality of the patient care services provided and the efficiency and effectiveness of the Fayetteville VAMC's operations. Designs, plans, schedules, and conducts studies, surveys, and reviews of the training courses delivered in order to assess their effectiveness, opportunities for enhancements Gathers and analyzes student feedback, instructor assessments, and recommendations in order to identify necessary modifications to training course content and/or delivery. Develops and/or revises objective tests and determines appropriate administration and scoring, misleading terminology, overlapping items, or other deficiencies. Performs other duties as assigned. Work Schedule: Monday-Friday, 8:00 a.m.- 4:30 p.m. Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Training Specialist/PD08102A Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/30/2023. Time-In-Grade Requirement: For a GS-09 position you must have served 52 weeks at the GS-07. Must possess at least one (1) full year of specialized experience equivalent to at least the GS-7 level in Federal Service. Specialized experience includes the following: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. OR Education (Undergraduate/Graduate Education: Major study -- education or a subject area related to the position to be filled) At the GS-09 grade level, Training Instructors cover a wide variety of topics in well-established areas of a subject-matter field. They include courses taught by a technical service school in the fundamentals and skills of a technical occupation; courses taught at the secondary through basic undergraduate levels; or all subjects taught at an elementary school level. They require thorough familiarity with the assigned subject-matter area and use of a wide range of teaching methods or tools depending on the students' learning requirements. They are usually well structured and have ample training materials. These courses generally involve instructional problems that require organization, illustration, and interpretation of course material in order to reach and motivate students who may pose typical problems of communication and motivation, e.g., diverse ages, backgrounds, and levels of interest in the course. GS-09 instructors need to give concrete expression to the abstract principles and concepts taught at this level. They make recommendations for changes that involve substantive rather than procedural matters. Obtaining and adapting current instructional material is typical of this level. At the GS-09 grade level, Training Instructors independently plan and carry out their training sessions within the prescribed course framework. They resolve normal classroom problems and make outside contacts for supplemental information and materials. On unusual matters or questions of program objectives and policy, they obtain guidance before taking action. Recommendations for course modification receive review for consistency with overall course material, for technical accuracy, and for educational adequacy. Courses of instructors at this level are audited and evaluated periodically by higher level instructors. GS-09 instructors may participate in task analyses for determining training requirements or in special staff studies of training and testing materials, for which they receive specific guidance on coverage, methodology, approaches, and sources to use. Administration and ManagementAnalysis and Problem SolvingChange ManagementCommunicationComplianceComputer SkillsCreative ThinkingCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the incumbent may sit comfortably. There may be some walking, standing, bending, carrying of light items, driving of an automobile, etc. Fieldwork involves traveling to teach succession program content, conduct interviews or needs assessments, provide continuous assessment findings to succession program participants, acting as faculty in VISN level programs an courses, professional and VHA meetings, participation in certification activities and traveling to sources of information. Physical Requirements: For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC 28301 US
• Name: Kyndle Taylor
• Phone: 910-488-2120
• Email: [email protected]