This position is located in National Parks of Eastern North Carolina, in the Visitor and Resources Protection Division. Open to the first 75 applicants or until 01/04/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

The primary duties of the Supervisory Recreation Fee Technician (Fee Collection) position will be to supervise a staff of 2-20 permanent Rec Fee Techs and volunteers based on our season. The duties include the hiring and training of Rec Fee Techs and volunteers, including all associated paperwork, reference checks, etc. This position will also be heavily involved with our online system, requesting refunds and/or modifications for permits, campgrounds and lighthouse climbs. The incumbent will be responsible for providing accurate, up to date information on current events at the park and ensure subordinates are updated as well. This position will verify reservations, ensure payment and account for fees. Off-Road Vehicle (ORV) compliance/information duties on the beach will also be in the realm of responsibilities. The incumbent has significant responsibility interacting with visitors and disseminating information. Work will involve the following: Sitting or standing in the same location for extended periods of time, walking, bending, lifting of moderately heavy items is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large volumes of online transactions. Work is primarily in the Wright Brothers/Bodie Island district. Field work is often performed outdoors, sometimes in a small structure with open windows which results in exposure to temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations. Area Information: The Outer Banks are comprised by several towns and villages including Manteo, Nags Head, Kill Devil Hills, Kitty Hawk, Buxton, and Ocracoke. The area is a beach destination and the beaches, and Albemarle and Pamlico sounds, provide exceptional recreational opportunities, such as fishing, surfing, boating, and many other water-based activities. There are several highly rated elementary, middle, and high schools and numerous extracurricular activities available for children. These towns all have homes for sale or rent and are within reasonable driving distance. The Outer Banks has many modern conveniences, such as grocery stores, retail shopping, banks, a hospital, and many restaurants. The Outer Banks Chamber of Commerce (www.outerbankschamber.com) and the Outer Banks Visitors Bureau (www.outerbanks.org) websites can provide additional community information.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-01/04/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of a Supervisory Recreation Fee Technician, GS-0503-08. This experience includes activities such as: leading and training others in collecting appropriate fees while following established accountability guidelines; leading and training others in operating an electronic cash register; leading and training others in completing shift reports to verify money collected, accountable stock sold, and all transactions from the shift; and resolving issues that arise in the remittance process and assisting staff with fee issues. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address National Parks of Eastern North Carolina 1401 National Park Drive Manteo, NC 27954 US
• Name: Mary Hearne
• Phone: 000-000-0000
• Email: [email protected]