This position is within the Primary Care Service for the Chillicothe VAMC. This position serves as the Patient Centered Management Module (PCMM) Coordinator for the Medical Center, including the associated six Community-Based Outpatient Clinics (CBOCs). The employee is involved in utilizing the PCMM system in developing, analyzing, evaluating, advising, or improving the effectiveness of Primary Care work methods and procedures.

Duties

Duties and responsibilities include, but are not limited to: Will work closely with Medical Center clinic support staff, clinical service chiefs, CBOC managers, Clinic Coordinators, providers, CBOC staff, VISN staff and headquarters staff in order to maintain integrity of this program and data monitoring and maintaining provider profiles, monitoring panel sizes, oversight and correction of transmission errors, and review/recertification of incorrect patient assignments. Will develop a process to track patients from enrollment and eligibility through vesting, New Enrollee Appointment Request (NEAR) report, and, if desired, assignment to a PACT. Responsible for establishing and managing PCMM team and position set up for all primary care services at Medical Center Responsible for notifying nationwide other PCMM Coordinators of patients transferring care outside of their VISN jurisdiction to allow proper panel management and capacity while being accountable for directly working with providers to determine whether or not traveling veterans should or should not be assigned to their panel and the provider's level of responsibility for their care based on the patient's home of record, ensuring only qualified veterans are dual assigned across VISNs with proper CPRS documentation. Responsible for verifying accuracy and correction of national duplicate assignments on a monthly basis. Serves as the main point of contact for all new consults/referrals submitted to Primary Care from within or outside of the Medical Center, directing them to the proper provider for care and assignment based on panel availability. Collects, compiles, analyzes and presents data regarding the integrity of the PCMM package and uses this analysis to prepare and develop PCMM program evaluation reports. Prepares national, VISN, and Medical Center-level reports, using established and ad hoc computer programming routines. knowledge of scheduling outpatient clinic appointments using the VA scheduling software options, has knowledge of established business rules to place patients on recall or schedule appointments for veterans, and enters administrative notes in the Computerized Patient Records System (CPRS). Work Schedule: Monday through Friday, 7:30 a.m. to 4:30 p.m. Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Specialist - Patient Centered Management Module (PCMM) Coordinator/PD922090 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Preferred Experience: Experience with Patient Centered Management Module (PCMM) System. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience with patient panel management, collecting and analyzing data and generating reports and scheduling patient appointments. Expertise in problem-solving and communicating policies and procedures. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary in nature but requires walking, standing, and carrying medium weight items, such as light equipment/supplies, paper, books and charts. Manual dexterity is required in operation of a hospital computer system. Incumbent must have an even temperament and act in a professional manner during work performance. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Chillicothe VA Medical Center 17273 State Route 104 Chillicothe, OH 45601 US
• Name: Morgan Hughes
• Phone: 740-253-8198
• Email: [email protected]