This position serves as a Staff Assistant in the Director's Office of the Regional Office, Veterans Benefits Administration (VBA).

Duties

The position requires the performance of a variety of program-related assignments. The incumbent reviews plan, analyzes and develops program requirements, establishes and revises operating procedures, reviews operations, and provides technical assistance. Specific duties include: - Serves as assistant to Director and provides administrative and technical support to office staff. - Troubleshoots administrative operations, processes, and procedures to improve processes and resolve discrepancies in administrative operations. - Analyzes and evaluates written material coming into Director's Office and places controls and distributes to appropriate elements. - Establishes internal deadlines for completion of reports and projects and follows up with Division leadership on pending assignments. - Researches and analyzes information to determine the status of significant issues, to assist the senior leadership and staff in the decision- making process. - Regularly monitors pertinent timekeeping records to detect anomalies or deviations. - Devises and oversees development of reporting systems. - Serves as the Alternate Coordinator for the Regional Office programs - Formatting, editing, and distributing standard documents and correspondence; coordinating travel; tracking actions items. - Schedules appointments, meetings, and conferences; managing the Director's calendar; and screening telephone calls and visitors to the Director's office. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant GS-0301-09, PD #41014-0; GS-0301-11, PD# 41013-0 Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/29/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 such as a within-grade increases or promotion that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-07). Demonstrated experience providing administrative assistance and staff support. Examples of specialized experience include, but not limited to, (1) ensuring that priorities and deadlines are met on administrative programs and/or projects; (2) Establishing and monitoring deadlines; (3) Coordinating administrative and quasi-technical correspondence; and Handling and shifting priorities of a sensitive nature; OR Education: A master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree in a field related to the duties of this position; OR Equivalent combinations of Specialized Experience (1) and Graduate level education (2). (To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address St Petersburg Regional Benefit Office 9500 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Jessica Soto-Pujols
• Email: [email protected]