This career/career-conditional permanent full-time position is located in Shenandoah National Park, in the Office of the Superintendent.

Duties

The purpose of this position is to perform analytical and operational work in support of the Commercial Services Program. Duties may include: Supports the Chief of Commercial Services in managing financial and contractual obligations of a Category 1 Concession Contract, conducts periodic reviews and inspections of concession facilities and supports the Chief of Commercial Services in the planning, development, and execution of all concessions contracts within the park. Administers and coordinates the issuance of Special Park Permits authorized within Shenandoah National Park, including but not limited to: special events and first amendment activities, filming requests, and construction associated with Rights of Way permits. Administers and coordinates the issuance of all commercial use authorizations within Shenandoah National Park, services include but are not limited to backcountry guide service, backcountry fly-fishing, bicycle tours, and front country tours. Make oral presentations on technical concepts for an audience with varied viewpoints or goals, to promote or defend the agency's activities or goals, and gain cooperation regarding commercial services. Duties will be developmental in nature when filled below the full performance level. Physical Demands: Concession facilities may include front and back of the house locations at hotels, commercial kitchens, restaurants, retail facilities, warehouses, employee housing, stable operations, and assigned landscapes. While some work is performed in an office setting, the position requires familiarity with park resources and concessions facilities and services which may include hiking on park backcountry trails, overnight stays in the backcountry which require carrying a heavy backpack, horseback riding, bicycling, extensive walking, etc. There may be some requirements to travel on water vessels and small aircraft. A current driver's license is required. Working Conditions: For work conducted in the office environment, the risks include those typically found in an office environment. Normal safety precautions typical of such places should be observed. Travel within and away from the park area may be necessary and frequent in order to provide support for the program for the purpose of attending meetings, training programs, conferences, and site visits. For work conducted in the field, the risks involve those typical for visitors of the Park and may include confrontations with wildlife and exposure to the elements. Depending on the Park, risks may involve those customary when working with or riding horses, working in and around historic structures, hiking on challenging terrain, and being a passenger or driver of a motor vehicle. POSITION LOCATION: Shenandoah National Park preserves and protects more than 300 square miles of nationally significant natural and cultural resources, scenic beauty, and congressionally designated wilderness within Virginia's northern Blue Ridge Mountains; and provides a broad range of opportunities for public enjoyment, recreation, inspiration, and stewardship. Within just 90 miles of Washington D.C. the Park provides visitors the ability to explore mountain peaks, hidden hollows, cascading streams, accessible wilderness, and stunning natural beauty. Approximately 40% of the Park is designated wilderness with over 500 miles of hiking trails and the iconic Skyline Drive, SHEN was established as an eastern Park that provided a "western Park experience". Due to the Park's easy accessibility to D.C and other highly populated areas along the east coast, visitation exceeds 2 million visitors annually which results in significant resource protection and visitor management issues and incidents. Additional Information: For additional information regarding this announcement or how to apply, please contact the HR Office at the number or email provided under the "agency contact information" section. For specific questions pertaining to the position being advertised, please contact [email protected]. When inquiring by email please include the job announcement number NE-1612-SHEN-24-12241959-ST in the subject line.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-01/12/2024. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-7 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: assist with managing a concessions program; assist with managing a commercial use, commercial filming, and/or other special park use programs; reading guidelines and contract language to determine program or contract requirements related to the management and administration of the Commercial Services Programs; performing basic analyses of collected data; providing support for developing documents related to business opportunities, such as, assisting in the development of prospectus documents, requests for proposals, and requests for bids for leases; reviewing financial reports for completeness and compliance with annual financial report instructions; drafting responses to routine inquiries and complaints from the general public; preparing routine reports using established templates; planning, coordinating and implementing simple projects such as, real estate market studies and site visit evaluations; creating and disseminating written communication to a variety of audiences, and using word processing, spreadsheet, and database software programs. You must include hours per week worked. -OR- EDUCATION: Successful completion of a master's or equivalent graduate degree -OR- two full years of progressively higher-level graduate education leading to such a degree -OR- LL.B. or J.D., if related. Graduate education must be directly related to this position (such as business administration, finance, accounting or other closely related subjects) and provide the knowledge, skill, and abilities necessary to do the work of this position. You must include transcripts. -OR- COMBINATION OF EDUCATION AND EXPERIENCE: Successful completion of a combination of graduate education (more than one year of graduate education, but less than two full years) and specialized experience, as described above. To combine education and experience, first take the number of completed graduate coursework in excess of 18 semester hours and divide by 18. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: manage a concessions program; manage a commercial use, commercial filming, and/or other special park use programs; performing analyses of collected commercial use data; development of prospectus documents, requests for proposals, and requests for bids for leases; etc. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least a Ph.D. or equivalent doctoral degree -OR- at least 3 full years of progressively higher level graduate education leading to such a degree -OR- LL.M., if related. Graduate education must be directly related to this position (such as business administration, finance, accounting or other closely related subjects) and provide the knowledge, skill, and abilities necessary to do the work of this position. You must include transcripts. -OR- COMBINATION OF EXPERIENCE AND EDUCATION: Successful completion of a combination of related graduate education (more than two years of graduate education, but less than three full years) and specialized experience, as described above. To combine education and experience, first take the number of completed graduate coursework in excess of 36 semester hours and divide by 18. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Shenandoah National Park 3655 Hwy 211 East Luray, VA 22835 US
• Name: Debbie Truax
• Phone: 540-999-3500 (3479)
• Email: [email protected]