Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Laredo Sector, Hebbronville Station, located in Hebbronville, TX.

Duties

This is a Recent Graduate appointment in the Pathways Program. Selected individuals are placed in a dynamic one year development program in the excepted service designed to lead to a competitive civil service career in the Federal government. At the successful conclusion of this program, the agency may non-competitively convert individuals to a term (position lasting 1-4 years with an extension up to 120 days) or permanent position within the competitive service. Conversion to a Federal competitive service position will be at the discretion of the agency and is neither guaranteed nor implied. This position starts at a salary of $42,022.00 (GS-06, Step 1) to $54,625.00 (GS-06, Step 10) with promotion potential to $60,703 (GS-7 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. As a Mission Support Assistant, you will perform office support tasks, providing assistance to other mission support personnel. Duties and responsibilities include: Assisting higher graded staff and managers on various policy and procedural aspects of personnel/payroll processing, budget, travel, workers' compensation, logistics and other administrative programs; monitoring, receiving, prioritizing and routing service requests. Assisting in coordinating and monitoring the organization's property and space utilization programs; participating in physical inventory of non-expendable property and equipment; using automated systems to search various sources for information on purchasing products and/or services. Preparing workload and productivity reports, evaluating areas for process improvement, and determining root causes for problems and processing errors; performing other office automation tasks and general office support. Interacting with employees at all levels; working with on-site and inter-office personnel on basic personnel staffing, reports and a variety of entry-level personnel actions using appropriate automated systems.

Requirements

Qualifications

Experience: You qualify for the GS-06 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing office support tasks, including greeting visitors, processing mail, answering phones and directing calls to appropriate staff. Assisting in developing new methods for automating administrative reports. Providing broad assistance to other mission support personnel to include procurement of routine equipment and services, preparing purchase orders, assisting in identifying potential suppliers, and coordinating as needed. Providing clerical support and assistance in applying technical procedures, methods, and techniques in support of function of the agency. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 12/22/2023. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. You are eligible for this appointing authority if you are an individual who: Completed, within the previous two years by 12/22/2023, a qualifying associate, bachelor's, master's, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution. If you are a veteran who was unable to apply within two years of receiving your degree due to military service obligation, you have as long as six years after degree completion to apply. You must submit a copy of your transcripts showing type of degree received and date degree was received. In addition, if you are a veteran who was unable to apply within two years of receiving your degree due to military service obligation, please provide a copy of your DD-214 or a written statement from the armed forces certifying your dates of service and your rank, expected type of discharge and anticipated date of separation. To be eligible for conversion, Recent Graduates must: Successfully complete at least year of continuous service in addition to all requirements of the program. Meet the qualification standards for the position to which the Recent Graduate will be converted. Meet agency-specific requirements and expectations as specified in the Participant's Agreement. Perform their job successfully. EXPECTED TRAINING AND DEVELOPMENT: Orientation program for Recent Graduates hired for the program. Mentorship throughout the program. Individual Development Plan to create and track Recent Graduates' career planning, professional development, and training activities. At least 40 hours of formal, interactive training each year of the program. Positions offer opportunity for career advancement. Recent Grad Promotions: Per CBP Policy, Recent Graduates are not eligible for promotions while in the one (1) year program.A Recent Graduate may be eligible for a promotion upon successful completion of the program if he/she meets the OPM qualification requirements for the position for which the Recent Graduate is being considered. Advancement to the next level upon successful program completion is approved by the Recent Graduate's supervisor and certified by HRM. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military. A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government. Participation in a study abroad program sponsored by a U.S. affiliated college or university. Working as a contractor, intern, consultant or volunteer supporting the U.S. government.

Education

Please see the Qualifications and Required Documents sections for more information.

Contacts

• Address United States Border Patrol Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]