This position is located within the Quality Management Department at the Wilmington VA Medical Center, located in Wilmington, DE. The incumbent serves as the Controlled Substance Coordinator (CSC) as primary role and administrative support to the Quality Department as a secondary role.

Duties

The incumbent serves as the WVAMC expert on controlled substance inspections and manages and leads the controlled substance inspectors. The duties and responsibilities of this mandatory program coordinator is outlined in VHA Handbook 1108.2; Ensures the medical center follows VA regulations and mandates regarding compliance with the Office of Inspector General guidelines. The incumbent is responsible for the development and enforcement of facility policy, procedures, and educational training as it relates to controlled substance inspections, discrepancies, and performance measures for the program. The CSC is responsible to track controlled substances throughout the facility and support a system that would eliminate inappropriate access to controlled substances without negatively affecting patient care. The incumbent exercises leadership and autonomy to improve patient safety and organizational performance through a continuous performance improvement approach. They are responsible for assisting leadership with the development of facility policies, procedures, and educational training as it relates to narcotic inspections, unresolved discrepancies, and performance measures for the controlled substance program. Work Schedule: Mon- Fri 8:00- 4:30 p.m. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist (Controlled Substance Coordinator)/PD025730

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/08/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of the controlled substance program and publications management; must have a complete understanding of the controlled substance policies / Directive and the VHA CSIP process. Effective oral and written communication skills in the English language, are necessary in order to present assessment findings, proposals, interpret policies, develop program, prepare and present reports, and provide instruction to staff (who may be non-clinical) for inspection completion to a variety of audiences. Oral communication skill is of primary importance in this position.. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have ???????master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions (TRANSCRIPT REQUIRED) You will be rated on the following Competencies for this position: CommunicationCustomer ServiceQuality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required. The ability to deal effectively with organizational change, role ambiguity and the stresses of juggling many priorities and rapidly responding to unanticipated critical situations is essential. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Wilmington VA Medical Center 1601 Kirkwood Highway Wilmington, DE 19805 US
• Name: Rhonda Williams
• Email: [email protected]