About the Position: This position is with the Directorate of Resource Management Information Management at Tripler Army Medical Center, on the Island of Oahu, Hawaii.

Duties

Responsible for maintaining the server, portal and database systems in a functional state and is responsible for resolving any database, portal errors or server problems. Develop solutions to data processing problems. Define input/output controls. Perform all aspects of website administration to include system security. Training departmental page masters and assisting users. Provide tier II support for other local system analysts and administrators. Serve as team leader/member for special projects such as the installation of new computer systems (hardware and software).

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent must be able to obtain and maintain a SECRET security clearance.
• This position is Mission Essential. Incumbent is required to report for duty during inclement weather, natural disasters, and emergency situations and may be required to stay after the official shift ends, e.g., overtime, subject to recall to duty.
• Position is designated "Key Position" in accordance with AR 690-8. Position shall not be vacated during a national emergency or mobilization. Due to essential nature, position shall not be filled by Ready Reservists.
• This position requires the employee to occasionally travel up to 10% of the time from the normal duty station. Government regulations will be followed for all official travel.
• This position has been designated as an IAT Level II. Employee is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position.
• May be required to work overtime.
• May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• Pre-employment physical is required.
• Lifting and moving computer equipment weighing up to 45 pounds may be required.
• This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe at lease one year of experience which prepared you to do the work in this job. Specialized experience is defined as: Utilizing software and database design principles and methods to create IT solutions based on functional requirements. In addition, you must meet the following four competencies: 1. ATTENTION TO DETAIL: Is thorough when performing work and conscientious about attending to detail. 2. CUSTOMER SERVICE: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about availability products and services; is committed to providing quality products and services. 3. ORAL COMMUNICATION: Communicate, explain or defends complex information technology ideas and information clearly and adapts to the audience's level of knowledge. Thoughts are well organized. Listens to others and recognizes potential miscommunications. 4. PROBLEM SOLVING: Identifies problem, ascertains root cause and impact, and provides recommendations for resolution. Identify deficiencies in contract delivery and formulate corrective plans of action. This definition of specialized experience is typical of work performed at the next lower grade/level in the Federal Service (GS-11). You will be evaluated on the basis of your level of competency in the following areas: Database AdministrationPlanning and EvaluatingProblem SolvingSystem Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83DF DHA INDO PACIFIC MARKET DO NOT MAIL APO, AP 96224 US
• Name: Army Applicant Help Desk