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Duties

WHAT IS THE APPEALS (AP) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: 39 positions to be filled in the Independent Office of Appeals, HQ, Shared Team Admin Redact Support. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Supports multiple offices and teams consisting of professional and technical employees both remotely and onsite. Retrieves from automated systems a variety of reports and technical material including forms, correspondence, supporting statements, and documents that contain legal, technical, or procedural language pertaining to the administration of the revenue laws. Researches, analyzes, and extracts information from internal and external sources, subject to different sets of rules, regulations, and procedures. The incumbent extracts portions of file and summarizes data in connection with ad hoc report requests and submits response for ultimate transmission to the requesting party. Analyzes case information to determine the appropriate procedures to close cases involving multiple work streams. Maintains and updates a variety of manual and automated tracking systems used in processing cases. Secures, updates, and reviews case information to build the administrative record. Manually and electronically prepares folders, case files, acknowledgements, forms, closing documents, and transmittal instructions for use by technical team members to assist them in arriving at the final disposition of a case and executing case processing. The employee is considered an expert source of information on automated systems for examination, collection and specialty source casework including administrative processes, facility support services and records retention policy. The incumbent may be designated as the Information Resource Coordinator (IRC) for multiple offices. Organizes, maintains and disposes of physical and electronic files and records, manuals, handbooks, and other related materials. Incumbent serves as a subject matter expert for multiple offices in regards to records management issues, coordinating annual records inventories, updating file plans, and ensuring accurate transfers and disposal of Appeals Records.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: Applicants must have one (1) year of specialized experience at the level of difficulty and responsibility equivalent to GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience using computer programs, guidelines and/or procedures to provide effective administrative assistance (i.e., mail duties, shipping etc.) to managers and technical employees; Experience with written and oral communications to communicate with others sufficiently to meet and deal effectively with employees, management, and others to accomplish program assignment(s). In an office setting, experience with filing, photocopying, faxing, shredding, typing, scanning of documents, and/or uploading customer information into an internal system. AND You must meet the following special requirements: Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position. Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test. Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. For more information on qualifications please refer to OPM's Qualifications Standards

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 12/28/2023, 03/16/2024, 06/16/2024 and 09/16/2024. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 5 days prior to the additional cut-off date(s). Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT) 12/28/2024.

Contacts

• Address Appeals - Shared Team Administrative Redact Support 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Cincinnati External
• Email: [email protected]