It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date.

Duties

Performs work that involves planning and coordinating the installation, testing, operation, troubleshooting, and/or maintenance of hardware or software systems using standard principles, theories, concepts and methods for systems administration. Implements security plans, policies, and preventive maintenance schedules. Utilizes diagnostic tools and techniques to verify operability, optimize the functionality of networks and/or systems, and to diagnose/recover failed systems. Carries out routine maintenance, upgrade, and support of hardware, operating systems, and/or applications software. Provides ongoing optimization and problem solving support to minimize interruptions in customers' ability to carry out critical business activities. Manages network rights and access to systems and equipment. Interprets and applies information security and information assurance policy, principles, and practices in the delivery of systems administration services. Prepares and presents reports and briefings to technical staff.

Requirements

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A valid passport may be required for overseas travel
• Must currently possess or obtain and maintain a satisfactory Tier 3 investigation
• Must possess or obtain (within 6 months of employment) and maintain most applicable Computing Environment (CE) certificates of training and a minimum Information Assurance baseline security certification of Security + equivalent (or higher).

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying: Principles and methods for integrating information systems components; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques; Systems administration methods; and IT security principles. OR,Completion of a master's degree or 2 full years of progressively higher level graduate education leading to a master's degree in computer science/engineering, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours as indicated above and required the development or adaptation of applications, systems, or networks. In addition, candidates must demonstrate IT-related experience which addresses the following four competencies: 1. Attention to detail - Such as implementing quality control procedures and conducting compliance reviews. 2. Customer service - Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. 3. Verbal communication - Such as conducting formal presentations or training to audiences at varying levels of hierarchy and technical expertise. 4. Demonstrated problem-solving skills - Such as identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Highly qualified candidates will also possess: Progressive experience with implementing Risk Management framework in Information Systems. Possess certification or training in vmWare, Citrix or Microsoft operating systems and experience working in a virtual server environment (vmWare). Possess experience in application support and database administration in Cloud services for Mission applications/systems, i.e. Financial Management and Budget Systems, and Employee Tracking System and provides critical metrics for Manpower and staffing oversight to senior Leadership. Experience with Network routing technologies.

Education

Based on the qualifications, if you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Contacts

• Address CC-NAF-W6BD20 IMCOM FMWR HQ DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Carrie Johnson
• Phone: (210) 466-1826
• Email: [email protected]