This position is located in the Emergency Department with Crownpoint Service Unit in Crownpoint, NM. The purpose of the position is to provide support work to medical staff. The incumbent may be assigned for varying periods of time into one or more types of responsibilities within medical support assistance work where the individual's skills are required.

Duties

Performs a variety of receptionist duties such as receives patients, visitors, and telephone calls; refers calls to appropriate staff; escorts patients into treatment areas, as needed; refers emergencies and walk-ins for treatment; answers routine medical, personnel, and administrative inquiries; and confirms eligibility; maintains patient logs Retrieves and files medical records; transcribes health care provider's orders and medical data; completes and routes requests for patient activities and treatment procedures. Performs a full range of miscellaneous support duties such as receives and distributes official mail. Escorts patients, when. necessary Interviews patients to obtain necessary information for registration, to include demographic and insurance information and authorization so that the Business Office can bill appropriate alternative resources for health care services provided, including non-beneficiary services. Prior to examination or treatment in the clinic, identifies those patients whose health benefits coverage requires prior approval and determines the extent of their health care coverage; searches in the patients' health records and in the automated patient registration system to obtain and verify eligibility for Medicaid, Medicare, and/or private or commercial insurance. Initiates the necessary admission forms and enters current patients' data, to include input into the Patient Registration System Verifies patients' eligibility for Medicaid using State Medical Assistance System.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): One (1) year of Specialized Experience equivalent to at least the GS-04 grade level. OR 4 years of education above high school. OR A combination of both education and experience. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Examples include: Scheduling patient appointments, retrieving patient charts, printing Health Summaries, stamping patient care encounter forms and appropriate charge tickets, and delivering to appropriate staff. Performs clerical duties related to patient referrals, admissions, and discharges and routes patient records according to established protocols. Keeps patients records in order with all forms properly identified. Maintains record confidentiality and safeguards medical information. Able to assess the patients need for urgent and emergent appointments with appropriate provider and clinic. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Crownpoint Healthcare Facility PO Box 358 Crownpoint, NM 87313 US
• Name: Navajo Area IHS Human Resources
• Email: [email protected]