Job opening: Support Services Supervisor
Salary: $94 199 - 122 459 per year
Published at: Dec 12 2023
Employment Type: Full-time
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
About the Position: Serves as the Garrison Administrative Services Division Chief. Administers the program, which includes Records Management, Mail and Distribution, Army Correspondence, Freedom of Information and Privacy Act, Office Symbols, Printing and Publishing, and other management information services.
Duties
Serve as the Installation administrative management program manager for Publications, FOIA, Privacy Act, and ARIMS.
Recommends adjustments to policies, programs, projects and studies to resolve problems, such as, strategic planning, human resource development and management, process management, business results, and customer focus and satisfaction
Improve operations and efficiencies in major core processes and concepts of business systems management and leadership
Manage the installation Official Mail Program and the Official Mail and Distribution Center.
Supervise employees at the Official Mail and Distribution Center and Program Support Office.
Oversee the Army Records Information Management System (ARIMS) and provide training
Complete requests pertaining to the Freedom of Information Act/Privacy Act.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
- Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
- This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.
- A one-year probation to assess your ability to perform supervisory duties is required unless previously completed.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.
Specialized Experience: One year of specialized experience which includes:
(1) Assist with the development and/or revisions to current organizational policies and procedures;
(2) Providing advice to senior leaders regarding administrative programs, such as, Records Management, FOIA, Publications, and official mail; AND
(3) Assess training requirements for employees on organizational policies, procedures, and/or records management.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.
You will be evaluated on the basis of your level of competency in the following areas:
Creativity and InnovationCustomer ServiceDeveloping Others
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
Education
This job does not have an education qualification requirement.
Contacts
- Address BB-APF-W3HVAA USA ARMY GARRISON FT DETRICK
DO NOT MAIL
Frederick, MD 21702
US
- Name: Army Applicant Help Desk
Map