Who may apply: Current, permanent DFAS employees in the competitive service, eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees. Info & Tech Dir, Payroll Support Systems, MyPay & Salary Offset Systems - ZTBDB Applicants on Cleveland list may be considered for positions in Bratenahl. View pay rates at OPM pay tables https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/

Duties

Serves as a Branch Chief for myPay and Salary Offset Reporting System (SORS) team. Serves as a supervisor responsible for planning direction and reviewing the work of lower graded IT Specialists who performs such work as computer systems analysis and design. Makes changes in organization of work or assignment of functions to positions to improve workflow and services rendered, promote job satisfaction, increase productivity etc. Prepares plans to meet substantial changes in workload and proposes and justifies revisions in staffing levels, work priorities and deadlines. Assigns work to employees or to units or assigns employees to positions based on a selective consideration of such factors as difficulty and requirements of assignments available. Formulates training plans for assigned employees; conducts informal training to broaden employees’ skills in addition to more formal training when need is apparent.

Requirements

• Must be a U.S. Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Time in Grade Requirement - see the Qualifications field below for more details.

Qualifications

Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as: Leading teams supporting major finance and accounting systems; providing expertise and technical guidance on system analysis, system design, software engineering, test management, and project management; supporting all functions of the life cycle of IT systems; conducting systems requirement reviews and taking necessary corrective action; and IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving as described in the vacancy announcement. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Education is not substitutable for specialized experience at the GS-13 grade level.

Contacts

• Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]